According to the Notice of the People's Bank of China and the Foreign Exchange Bureau of the China Banking Regulatory Commission on Doing a Good Job in Financial Services after the Spring Festival Holiday issued by the People's Bank of China on February 1, various financial institutions and financial infrastructure-related institutions will work normally from February 3, 2020. Each unit can combine the requirements of the local government to prevent and control the epidemic, implement flexible working system, and minimize the gathering of personnel.
Uni-corner Finance found that at present, most financial companies adopt flexible working system, and at the same time, in order to meet the normal financial service needs of enterprises and residents in major industries, they have introduced rotation system, online office and financial preferential activities. ...
Some banks have flexible schedules and provide 24-hour online services.
According to the interface news, Shanghai Branch of Bank of China requires all departments to arrange necessary personnel to go to work on February 3-9, and the rest will stay at home and wait for orders, and return to work collectively on February 10. China Merchants Bank asked the head office to resume work on February 3rd, but other employees worked online until February 9th, instead of going to the office.
The customer service of Bank of Communications told Jiaodu Finance that most branches implemented the shift duty from February 3 to 9, and the specific working days of each branch were not fixed, and the normal working hours of each bank outlet had to wait until after February 10. The customer service of Minsheng Bank indicated that most branches in other regions started to operate normally on February 3rd except Wuhan branch.
In this special period, how do enterprises and individuals with credit needs handle their business?
A staff member of a branch of the Agricultural Bank of China told Jiaodu Finance, "We operate by turns. Today, all outlets are working normally and all businesses can be handled. Sometimes you can open several branches at the same time a day, and the business can be done normally. We also posted an announcement. "
"The loan business cannot be directly handled, and it has to be approved by the superior bank. We haven't handled it yet, and we don't know the specific situation. I will contact the superior bank when I have it. " She said, "There is a list of enterprises with special circumstances during the epidemic, saying that they are here to do business."
It is worth noting that although many banks still have some outlets operating normally, users still need to know in advance the time when outlets handle personal business and corporate business. Unicorner Finance found that banks have different arrangements for public business. For example, during the business rotation from February 3 to 7, the business hours of the Beijing Branch of China Guangfa Bank are from 9: 00 am to 12 and from 13: 30 pm to 17: 00 pm. But there is no business on February 8-9.
In addition to offline business, "doing business without leaving home" has also been actively promoted by many banks. Many banks, such as Agricultural Bank, China Construction Bank and China CITIC Bank, said that loans and credit card repayments can be made through online means such as mobile banking. Self-service banking, online banking, mobile banking and direct banking of CCB, ICBC and Postal Savings Bank are operating normally, providing customers with 24-hour services.