1. Visit the bank in official website or go to the bank's business outlets to inquire: log in to official website, a student loan lender, or go to the bank's business outlets and provide relevant information such as ID card information, so as to inquire about the details of student loans, including loan balance, repayment records, interest expenses, etc.
2. Call the customer service phone number of the bank: If it is not convenient to inquire online, you can call the customer service phone number of the student loan bank and follow the voice prompts to inquire about the loan balance, repayment records and other information.
3. Use Alipay and other third-party platforms for inquiry: There are many third-party platforms that support student loan information inquiry, such as Alipay. By inputting relevant information such as ID card information through these platforms, you can query the repayment record and loan balance of student loans.
It should be noted that different banks and platforms may have different inquiry methods, and the specific operation steps and required materials may be slightly different. In the process of inquiry, we must ensure that the information provided is true and effective, so as not to cause personal information disclosure and other problems. At the same time, if you encounter problems, you can consult the customer service staff of the bank or platform, and they will give corresponding solutions according to your specific situation.