It is a loan with high interest rate and is only suitable for short-term borrowing. If you don't make it clear to the customer that the misunderstanding is the salesman's problem, but the customer service didn't explain it clearly to the customer even when signing the contract, then there is a problem. In addition, since it is a loan, we should read the contract carefully and know exactly how much to pay back every month. I really don't understand how customers interpret monthly interest as annual interest. . . This is a basic professional ethics problem.

You have to deduct some money when you give money? There is no such problem now. Now the contract amount and the actual amount should be the same.

Ping An Easy Loan Insurance is an unsecured loan product jointly launched by Ping An Property Insurance and Ping An Bank. It does not need any mortgage or guarantee, the procedure is simple, and the loan can be released as soon as possible with a term of 1-3 years.