When the vehicle is damaged, the owner can drive the vehicle to the dealer and compensate for the damage through the following four steps.
Step 1: Check the documents and show three certificates and insurance policies: vehicle driving license, driver's license at the place where the case occurred, insured's ID card and insured's insurance policy. Step 2: Check the initial damage position of the damaged vehicle, survey the damaged vehicle, fill in the case approval form and copy all documents. Step 3: take photos to determine the damage and sort out the handling opinions. Step 4: Report the case according to the contents of the case approval form when reporting the case. Tips for turning the key and determining the time to pick up the car: Some dealers have limited direct compensation, such as Ya Zhi Jie Bo Le. Seriously more than 2000 yuan, the owner needs to go to the insurance company for reimbursement.
Key points of insurance claim
1 Protect the scene, rescue the wounded and report the case quickly.
Protect the scene, rescue the wounded and property, and keep relevant evidence; Immediately report to the transportation department or the accident handling department. Bring the original insurance policy, driver's license, driving license and the insured's ID card to the insurance company within 48 hours to formally report the case.
If someone else reports the case on his behalf, the informant should also bring his ID card and the power of attorney issued by the insured.
2. Repair the damage and solve the accident.
All losses must be evaluated by the insurance company before repair, so as to verify the loss items and amount; After determining the damage, the damaged vehicle can be repaired; Cooperate with the third party and the competent department of accident handling to deal with accidents.
Submit documents and get compensation.
After the accident is handled, submit the claim documents to the insurance company within 10 days, and the insurance company will calculate the compensation; At that time, the insurance company will notify to receive compensation; When receiving compensation, you should bring the original insurance policy, the insured's ID card or the original household registration book. If someone else claims for compensation, the person who claims for compensation should also bring his ID card and the letter of authorization issued by the insured to receive compensation.
4 Special circumstances reporting procedures
When a vehicle is stolen or robbed, it shall notify the police station or criminal police team in the dangerous area within 24 hours, notify the insurance company within 48 hours, and make a statement in the newspaper. Bring personal materials to the insurance company within 48 hours to fill out the Notice of Motor Vehicle Insurance. The documents you don't need to carry with you include the original insurance policy, the insured vehicle driving license, the driver's driving license, the insured's ID card and the informant's ID card.
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