Financial culture review

Literary research from the perspective of finance: finance from the perspective of literature.

From the column of Financial Review

Procedure and order are the most fundamental guarantee for the effective and normal operation of commercial banks and the realization of their business objectives. Banks that lack procedures and order cannot realize their fundamental interests and stable development. The establishment of procedures and order in commercial banks is generally related to the soundness of legal system, ethics, system and management, and the external manifestation must be the effective and orderly operation of decision-making mechanism, execution mechanism and operation mechanism, which requires the decision-making layer, management layer, execution layer and operation layer to perform their respective duties, and the board of directors, board of supervisors, management layer and operation layer are responsible for policy, decision-making, transmission, execution and operation respectively. To do this, commercial banks must carry out authorization management and clarify their rights on the basis of clear responsibilities.

First, the authorization management of commercial banks is the guarantee of procedure and order.

Commercial banks have a wide range of business. Through authorization management, responsibilities can be clearly defined, efficiency can be improved, market competitiveness and professional management ability can be enhanced, and the goals of unified decision-making, decentralized implementation, professional operation, flexibility and order can be achieved. The essence of authorization management is that decision makers manage the business of decision makers, executors manage the business of executors, and operators manage the business of operators.

Some experts pointed out that a good entrepreneur does not look at how many problems can be solved, or even problems that others can't solve, but at whether the enterprises he manages operate smoothly. Sun Tzu's art of war says that "a good fighter cannot stand on the merits of Hector" and "a soldier who defeats others without fighting" are all the same.

Simply making work full of time is not necessarily efficient. Efficient management is to solve problems in an effective time and according to the priorities of things. An international survey shows that the working efficiency of a bad manager is more than ten times that of an excellent manager. Effective managers should pay attention to important things rather than urgent things, spend 65-80% of their time on important things, and only need to spend 15% of their time and energy on urgent and unimportant things. The most effective management method for CEO is that 40% of his energy is devoted to strategy, 40% to dealing with the outside world and 20% to dealing with daily affairs. Other daily affairs are handled by relevant personnel according to authorization.

The bosses of our enterprise are mostly fire captains, focusing on urgent and unimportant things. Because of the lack of effective authorization, they can't solve problems at different levels of authorization, so managers of commercial banks are always led by problems and can't effectively lead enterprises, so they become led by enterprises. The result is that the higher the position, the busier the work, the greater the pressure, the more tired the work, the higher the management and the lower the work. Some managers are hands-on. They are decision makers, deputies, professionals and operators. They even relish and enjoy it, and they don't know how to give full play to the enthusiasm and role of representatives, departments and professionals. Being authorized means not being authorized, so they are very busy and tired, and they also make their subordinates very busy and tired. Some managers take overtime as their pleasure, and judge their subordinates and employees by whether they work overtime or not. They go looking for trouble, make things full, and even have to create things in order to fill up time, which not only can not improve efficiency, but also reduce efficiency and increase costs. Some managers can't tell the importance of their work, and it's difficult to establish normal management order and procedures, because they work together, whether it's important or not, and they all know what they are doing, while others look confused.

Two, the premise of authorization management of commercial banks is responsibility management.

The premise of authorization management is to clarify the responsibilities of each post, that is, responsibility management. In the management of responsibility, it is wrong not to be conscientious, and it is also wrong to be conscientious. Only when everyone is clear about their job responsibilities, and on this basis, they are clearly authorized to perform their duties according to their job responsibilities, can the operation management mechanism be established and the operation management can be orderly and efficient. Let's look at a story:

Dr Marrol has two interns, a man and a woman. Nate, a male intern, is always in high spirits and his white coat is spotless. Amy, a female intern, always runs from room to room, and her white coat is often stained with potions, juices and vegetable soup. Nate strictly abides by the doctor's legal time in Indiana and refuses to work overtime for one minute. Except for the night shift, he won't appear before 8 am and disappear after 5 pm ... Amy walks into the ward every morning and sometimes works overtime until late at night. The medical college will select five interns at the end of each semester. Surprisingly, Nate won and Amy lost. Why is this? Everyone is unfair to Amy and thinks that she is the most responsible person among all interns. Judge Dr. Marrol has a deeper explanation: he thinks Amy gave up the option because she was too responsible. She takes treating patients as her own responsibility and does everything herself. However, due to too much responsibility and lack of rest, she was exhausted, her mood fluctuated greatly, and she also made many mistakes in her work. Nate saw the boundaries of a doctor's responsibilities. He knows that doctors are only part of the treatment and part of saving lives. Only with the joint efforts of doctors, nurses, nutritionists and pharmacists can patients recover faster. He strictly abides by the requirements of his duties, does not cross the line, and focuses on the boundaries of his duties, so he is energetic and focused every day and rarely makes mistakes.

This is the deviation between responsibility and concept understanding. Our philosophy is to advocate taking the initiative to help others, regardless of internal and external responsibilities, and even think that the division of labor is not separated. We often see things that exceed our authority, instead of stopping them, we praise them greatly, thinking that they are professional, model workers and advanced. In fact, a little observation will reveal that many cases at the grassroots level of commercial banks are not committed by those who are not conscientious, but by those who are willing to help others, and those who take the initiative to work overtime or even take sick leave. Some managers of commercial banks also regard things that exceed their authority as abilities, and even consciously confuse the boundaries between authorizations, keen to disrupt the war situation, and even consciously let unauthorized people do it. Acting beyond one's duty and authority is a kind of ultra vires, and it is also a kind of ultra vires to do something authorized to others, even a lower level thing. Some business managers are keen to get involved in everything, instead of making their own decisions, looking for the feeling of being busy every day and feeling the pleasure of reporting. They feel that this is a symbol of power and status, a symbol of their own ability, and it seems that it is not enough to reflect their authority; Some people are keen to listen to leapfrog reports and think that this is personality charm. They make arbitrary decisions while listening to the report, and it is difficult to listen to the opinions of the competent departments and leaders. This is not only disrespectful to the authorized person, but also an infringement on the rights of the authorized person, and it is also a damage to their own rights, because it destroys the procedure and order.

Judging from the present situation of the management of commercial banks, failure to perform their duties will inevitably lead to the absence of management, such as the lack of corporate culture construction, the lack of decision-making procedures and framework of commercial banks, the diversity, uncertainty, randomness and variability of policies, and the lack of pre-loan investigation and post-loan inspection of account managers, which will all lead to a large number of non-performing assets. However, exceeding the authority and responsibility will also lead to offside management, impact the normal management order and fundamentally shake the management foundation of commercial banks.