Calling 123 15 is the most effective. If you complain to Gitzo, you can find the company headquarters first. If it fails, you can call the Industrial and Commercial Bureau or call 123 15 to complain. "123 15" is a dedicated telephone and internet platform for reporting consumer complaints in China. On March 1999, the State Administration for Industry and Commerce set up a special telephone for handling consumer complaints and reports, and then launched the Internet platform of 123 15. After dialing 123 15, if you need to complain or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent.

At present, if Gitzo Finance is involved, you can complain to the Consumer Association and call 123 15. Then you can go to the CBRC to complain.

Gitzo Group is a leading international consumer financial service provider with operations in 9 countries around the world. Gitzo Group operates in compliance in Central and Eastern Europe (Czech Republic and Slovakia), CIS (Russian and Kazakh), China and Southeast Asia (Indian, Indonesian, Philippine and Vietnamese). By June 5438+February 3, 20201day, Gitzo Group had provided loan services to more than 654.38+385 million customers through a huge sales network consisting of about 333,299 loan service points (POS), loan offices, offices, post offices and automobile dealers around the world. The total assets of Gitzo Group have now reached 654.38+085 billion euros.

20 16, Gitzo Group plans to increase its investment in China to 6 billion.

In order to expand the China market, PPF Group set up a representative office in Beijing in 2004, and officially launched consumer credit business in Guangfo, China in February 2007, and launched consumer financial services in Shenzhen, Chengdu and Tianjin in 2008, with more than 1000 employees.

On February 2, 2010/day, PPF group formally approved the establishment of a consumer finance company in Tianjin. After obtaining the approval from the regulatory authorities, PPF Group will start to build the first wholly foreign-owned consumer finance company in China according to the Regulations on the Administration of Consumer Finance Companies promulgated by China in August 2009. The new Tianjin Consumer Finance Company will be named "Gitzo Consumer Finance (China) Co., Ltd.", which is funded by PPF Group with a registered capital of 300 million yuan.

Gitzo China Headquarters was established in Futian Central District in 2007. Since June 5438+February, 2007, the consumer credit business has been officially launched in Guangzhou/Foshan, China, with more than 9000 employees in more than 70 cities in Guangdong (including Shenzhen), Hubei, Hunan, Sichuan, Shandong, Chongqing and other provinces and municipalities directly under the central government.

Legal basis:

People's Republic of China (PRC) Civil Code

Article 120 Where the civil rights and interests are infringed, the infringed has the right to request the infringer to bear the tort liability.

Article 183 Where an infringer damages himself by defending the civil rights and interests of others, he shall bear civil liability and the beneficiary may give him appropriate compensation. If no infringer or infringer escapes or is unable to bear civil liability, and the victim requests compensation, the beneficiary shall give appropriate compensation.

Article 167 Where an infringement endangers the personal and property safety of others, the infringed party has the right to demand the infringer to bear the tort liability of stopping the infringement, removing the obstruction and eliminating the danger.

Article 168 Where two or more persons jointly infringe and cause damage to others, they shall be jointly and severally liable.