Recently, the reporter "undercover" harassed the phone source enterprise and found that a large number of harassing calls came from here every day. Thousands of "documents" containing personal names, addresses, work units and other detailed information are streaking in a large number of WeChat groups, and the disclosure of citizens' personal information has become an underground black industrial chain.
One person harasses 2000 people a day.
Without my permission, all marketing or fraudulent calls received are harassing calls. On July 20 18, the Ministry of Industry and Information Technology and other departments 13 issued the Special Action Plan for Comprehensive Remediation of Disturbing Phones, and decided to launch a nationwide special campaign for comprehensive remediation of harassing phones from July 2018 to the end of June 20 19. The Ministry of Industry and Information Technology also interviewed operators and enterprises with outstanding harassing phone calls.
Recently, the reporter passed an interview with a company named "Beijing Zhongbang Futong Financial Service Outsourcing Co., Ltd." (hereinafter referred to as "Zhongbang Finance") and became a telemarketer. The company mainly sells loan business by telephone and charges a service fee of 3% of the loan amount.
In order to avoid repeated complaints and labels, salespeople need to constantly update their numbers. The person in charge handles the calling card of paragraph 170 for the new employees. The reporter was placed in a telemarketing team of about 60 people. A computer and several telephones have become the "standard" for every salesperson.
"A big order, three years to eat and wear", this is a word circulating in the company. An experienced employee told reporters that he can dial 250 numbers every 40 minutes on average and 2000 calls every day. Even newcomers who have just joined the work must type at least 600 times a day to qualify.
According to the company's requirements, the reporter called 300 designated telephones with the content of "Do you need a loan", but most of them were directly hung up and refused to answer. The person in charge of the company's sales comforted that it is normal to make 300 phone calls without charge because of bad luck. "Perseverance will bring customers."
The reporter noticed that another training institution named "Deep Sea Education" recently put in more recruitment information. So the reporter went to "undercover" and didn't want to encounter "militarized" management.
Its business department is divided into 12 "legions", and each "legion" has several groups. Here, personal information is divided into two categories: "first consultation" and "high seas". "First consultation" means that new information that has never been harassed can only be obtained by old salesmen. "High seas" is the old information that has been harassed but failed. Salesmen can take up to 600 pieces from the "high seas" every day.
The reporter noticed that this institution launched the "AI Call". As long as you log in to "mantis education cloud" and click the mouse, harassing calls will be automatically dialed through microsip software. These calls are all landline numbers in Beijing.