Legal analysis: the loan insurance premium cannot be refunded, because the insurance premium is paid voluntarily, and the insurance company provides insurance protection for the insured, and the insurance premium paid is non-refundable. However, if it is a return insurance, the insurance company will refund the premium according to the insurance terms. However, for customers who have applied for policy loans, it is necessary to ensure that the policy loans are repaid on time and there are no overdue or other bad credit behaviors.

Legal basis: Article 465 of the Civil Code of People's Republic of China (PRC). Contracts established according to law are protected by law. A legally established contract is legally binding only on the parties, except as otherwise provided by law.