Legal basis: Paragraph 4 of Article 1 of the Notice on Further Strengthening Financial Support for novel coronavirus Epidemic Prevention and Control, for those who are hospitalized or isolated due to the new pneumonia epidemic, those who need to be isolated due to the epidemic prevention and control, those who are involved in the epidemic prevention and control, and those who have temporarily lost their income sources due to the epidemic, financial institutions should appropriately tilt their credit policies, flexibly adjust personal credit repayment arrangements such as housing mortgage and credit card, and reasonably postpone the repayment period.