There are several ways to query credit card bills:
1. Call the customer service hotline of the bank credit card center and follow the voice prompts to inquire about the bill information, or provide information such as the card number for manual service inquiry.
2. Log in to Bank official website on the computer webpage, click "Credit Card" and "Credit Card Electronic Bill" on the homepage. In the case of opening the service, you can query the latest billing information of the credit card. You can also check your billing information by email.
3. Download the mobile phone client of the bank, log in to your personal account (unregistered ones need to be registered in advance), enter your credit card, and check the previous billing information.
4. Enter the relevant account information at the bank terminal to query the bill information. You can also ask the bank counter staff to check the bill information for you, and you need the card owner to confirm the signature.
Credit card repayment method:
First, automatic repayment
1. When applying for a credit card, the applicant selects "Automatic Repayment" in the column of "Repayment Information" and provides the card number or account number of the debit card, current all-in-one account or current savings account in his name. After the credit card is successfully opened, if there is no abnormal account, automatic repayment can be completed before the due repayment date.
2. If "automatic repayment" is not selected when applying for a credit card, after the credit card is successfully opened, you can contact the bank customer service staff or the counter to handle the self-service repayment business, or you can automatically set up and open the automatic repayment service through the network.
Second, actively repay.
1. Online bank transfer: repay the credit card of CCB with debit cards of other banks or directly with the savings card of CCB through the "inter-bank payment" service of online banking of the opening bank.
2. Mobile banking transfer: instant repayment through CCB's mobile client.
3. Bank self-service terminal repayment: In the self-service terminal repayment service machine of CCB, you can use self-service equipment such as debit card deposit and withdrawal machine (CDM) or automatic teller machine (ATM) to transfer money to credit card for repayment; You can also make self-service repayment in cash through the deposit and withdrawal machine (CDM). If you forget to bring the credit card that needs to be repaid, you can easily repay it by manually entering the credit card number through "no card deposit".
4. Counter repayment: Cash repayment can be made at the counter of CCB outlets, and repayment can also be transferred to the credit card account through CCB debit card, current all-in-one account or current savings account. Inter-bank repayment can also be made through the counters of other banks. Please consult the transfer-out bank for the specific charging standard of inter-bank repayment. After the repayment record is successful, CCB will send SMS notification.
5. Repayment of cooperative institutions:
Alipay: You can log in to Alipay to choose the "credit card repayment" business, and transfer the funds from other banks' savings accounts to our credit card accounts for free repayment through such payment methods as fast payment by savings card, online banking by savings card and one-card by savings card.
Tenpay: You can log in to Tenpay and choose "Credit Card Repayment" business, and make free transfer repayment to the credit card account of China Bank through online banking, express payment and other payment methods.