During the epidemic, if the online loan is not paid, you can apply for deferred repayment. For individuals and enterprises affected by the epidemic to start businesses, the state will increase the support for subsidized loans. If the borrower of the loan secured by individual industrial and commercial households is infected with novel coronavirus, he can apply for deferred repayment.

legal ground

Notice on Further Strengthening Financial Support to Prevent and Control novel coronavirus (IV)

Improve financial services in social and people's livelihood areas affected by the epidemic. For those hospitalized or isolated people with new pneumonia, those who need isolated observers for epidemic prevention and control, those who have temporarily lost their livelihood due to the epidemic, financial institutions should appropriately tilt their credit policies, flexibly adjust personal credit repayment arrangements such as housing mortgage and credit card, and reasonably postpone the repayment period. Personal business guarantee loans infected with new pneumonia can be extended for one year and continue to enjoy financial discount support. Financial institutions should give priority to customers infected with new pneumonia or damaged by the epidemic, appropriately expand the scope of responsibility and make full compensation.