If the remaining amount of the student loan is frozen, students are advised to check whether there is any abnormality in the Alipay account first, if it is because there is no real-name authentication. Then directly bind a bank card under the name to complete the real-name authentication, and then the funds will be naturally thawed. We should note that bank cards need to be debit cards, not credit cards, and must be registered in Chinese mainland.

If there are security risks in Alipay account, students are advised to supplement and improve personal information to improve the security level of the account.