■ Source: China Net Live Broadcast
The Joint Prevention and Control Mechanism of the State Council at 15:00 on March 9 at the East Building 3 of Beijing Guoerzhao Hotel (No. 6 Xizhimen South Street, Beijing) A press conference was held in the conference hall on the floor to introduce the postal express industry services related to epidemic prevention and control and the resumption of work and production. Hou Yanbo, deputy director of the Market Supervision Department of the State Post Bureau, and Han Ruilin, secretary-general of the China Express Delivery Association, introduced the relevant situation.
Hou Yanbo
Four Major Difficulties
While advancing various tasks in a stable and orderly manner, we also face difficulties in four aspects, which need to be addressed in conjunction with all parties. Solution: First, we must solve the problem of network recovery imbalance. The second is to solve the problem of linkage between the upstream and downstream of the industrial chain. In particular, the process of resumption of production and work for small and micro enterprises involved in the upstream manufacturing industry of e-commerce platforms is still relatively slow, so e-commerce merchants are unable to deliver goods in a timely manner. The third is to focus on the stable operation of terminal outlets of franchised enterprises, especially small and micro enterprises. The fourth is to focus on strengthening various measures for epidemic prevention and control, strictly prevent the occurrence of cluster infections, and adhere to the bottom line of safety.
Some time ago, due to the impact of the epidemic and the reduction of international routes, some countries and regions have adopted some control measures for international express mail sent to my country. Currently, the development of the epidemic is becoming more internationalized and increasingly complex. In order to ensure that the international delivery network is not interrupted, we have adopted routing adjustments, set up transfer terminals, etc. to effectively ensure the effective operation of the international delivery network. Objectively speaking, due to the difference between the current emergency measures and the original mechanism, the time limit for parcels sent to China from some countries and regions cannot be guaranteed, which has a certain impact on cross-border shopping. Including domestic express mail, under the epidemic environment, due to the characteristics of the entire network, the timeliness of some express mail has also been affected to a certain extent, so everyone feels that the package is slower than before.
Han Ruilin
Three links and one express, SF Express and JD.com were "named"
Since January 23, Hubei Province has collected and mailed residents of various types There were 3.55 million pieces of mail, totaling 3,416 tons, mainly including masks, medicines and daily necessities for residents, including teaching materials, government services, etc. Now that delivery is recovering day by day, the daily delivery volume has reached 300,000 pieces. It can be said that closed area postal services can meet the needs and provide effective services in real time through contactless delivery.
The situation of express delivery-related companies was also mentioned in previous press conferences. China Post Group Corporation also participated in today's press conference. Here I would like to focus on the recent situation of some private express delivery companies. According to incomplete statistics, among express delivery companies, SF Express Group donated 20 million yuan to purchase anti-epidemic materials to support Hubei's fight against the epidemic. The SF Charity Foundation provides free public welfare material transportation services to other donation units in society. As of March 4, it has transported a total of more than 1,300 tons of goods. ZTO Express has set up a special fund of 100 million yuan for epidemic prevention and control, focusing on risk protection for front-line employees after they return to work, so as to relieve their worries. STO Express applied for a special loan for national epidemic prevention and control, issued special bonds for epidemic prevention and control, and replenished funds in a timely manner to effectively support the resumption of work and production in key areas and alleviate financial pressure. It also purchased 500,000 yuan of COVID-19 coupons for couriers who have resumed work at outlets. Pneumonia insurance. YTO Express has established an anti-epidemic support fund with a total amount of 300 million yuan to provide interest-free fund support to its outlets. The headquarters purchases new coronavirus insurance and provides it to every employee in the entire network for free. Yunda Express' overseas outlets transported dozens of batches of millions of medical supplies with a total value of more than 10 million yuan raised overseas to Hubei for free for use in the fight against the epidemic. This is the eighth consecutive year that JD.com has launched "Delivery during the Spring Festival". It has stood its ground and participated in the anti-epidemic battle and the battle to ensure supply. It has also innovated a number of businesses to participate in "protecting people's livelihood, stabilizing employment, and promoting the economy", such as the use of delivery robots. Officially put into the front line of epidemic prevention, undertook the construction of the local emergency supplies supply chain management platform in Hubei Province, etc.
Objectively speaking, the industry has been greatly affected by the epidemic, and express delivery companies themselves also face some difficulties that need to be resolved urgently. First of all, there is a shortage of personnel in the post-holiday resumption of work, and some employees are still unable to return to work. Employees who return to work are required to undergo a certain period of quarantine before returning to work. At the same time, the shortage of prevention and control materials and procurement difficulties have also caused various companies to face some problems, which has also caused a certain amount of psychological pressure on couriers.
Secondly, some distribution centers and express delivery sites are unable to operate normally due to the epidemic control measures, which has affected our express delivery, delivery and problem handling. Third, we all know that in some natural villages and some communities, due to the impact of control measures, some end-delivery facilities such as smart express boxes, end-delivery platforms, end-delivery stations, etc. cannot be used, which also affects delivery efficiency and customers. experience. At the same time, affected by the epidemic, the operating costs of express delivery companies have increased significantly, transportation and temporary labor prices have increased, and the operating costs of express delivery tickets have increased a lot. The company's own employee wages, rent, and loan costs have to be paid as usual, and cash flow pressure is still relatively high. Here, on behalf of all enterprises, I sincerely hope that local governments can actively provide relevant policy support to circulation enterprises that continue to provide prevention and control and ensure supply, so as to help enterprises reduce operating costs and tide over the difficulties.
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