1. Log in to the account first, click Account Settings, then delete the current account, then reapply, locate the current city, and fill in according to the steps.

2. Another possibility is that the database of the vehicle management office is not updated synchronously, and the vehicle information of the owner cannot be found online. You can go to the DMV and ask them to update the information synchronously.

If all the above methods have been tried or failed, it may be the fault of 12 123. The system is delayed and can only be repaired by the government itself.

Matters needing attention when buying a car are as follows:

1. Confirm purchasing power:

Determine the purchasing power, and buying a car will not affect the overall quality of life of the family. Generally, according to the average income of the family in the past three years, 20% of the family in the past three years will be taken out, but it will not exceed 10% of the family's fixed assets.

2. Key points:

For family cars, the most important thing is safety, followed by economic applicability, because the safety of cars carries the life of a family, so safety is the top priority.

3. On-site confirmation:

According to the above two steps, basically determine several models to buy, and personally go to the 4s shop for on-site confirmation, including test drive, inquiry, loan situation, maintenance and other related information.