If you have a credit card problem, you can dial 95559 and choose 1 credit card service through voice prompt. The voice menu will be dynamically adjusted according to whether you have a card, whether you are bound, whether you have passed the authentication, etc. You can transfer to the credit card center manual service according to the voice prompt.
It should be noted here that due to the restrictions of local communication operators, when Bank of Communications makes an external call, the customer displays the incoming number as 95559 or area code +95559, and the phone fraud can be realized by changing the number, so it cannot be identified only by the phone number. The key is to remember that the customer service staff of Bank of Communications will not let customers dictate security information such as card number, password and three-dimensional number on the back of credit card on the phone.
Calls from any city in China are only charged for local calls, and the charging standard for overseas calls needs to refer to international calls. To call overseas customer service of Bank of Communications, you need to add 86 before 95559.
If you can't connect to the 95559 customer service hotline for manual service, you can suggest users to tell the reason of specific needs on the phone through intelligent voice service. Intelligent experts will find the corresponding expert seats through voice. For example, if you need to solve the credit card service, you can tell the credit card directly, and the intelligent expert will automatically transfer to the credit card center. Some cities have not opened intelligent voice service, so they can enter artificial service through voice prompts. The contact telephone number of the loan bank can also be inquired through the customer service telephone number of the Bank of Communications.
In addition to customer service calls, Bank of Communications can also handle related business through Bank of Communications mobile APP software and various bank outlets of Bank of Communications. Mainly depends on their own habits and the location of outlets.