If you haven't borrowed money from BOC Consumer Finance, but received a repayment SMS, your personal information seems to be leaked, which may be fraud or personal information error. Faced with this situation, you can take the following two steps to deal with it: First, immediately contact the official customer service of BOC Consumer Finance, call their service hotline 95 137, explain your situation to the staff, and ask them to verify the status of your account and confirm the authenticity of the short message.

Secondly, for further confirmation, you can also choose to go to your local BOC consumer finance outlets in person and bring your ID card and relevant bank card for face-to-face verification. In this way, you can communicate directly with the staff to find out whether there is misoperation or fraud.

It is worth noting that the services provided by BOC Consumer Finance include credit loans, merchant-specific loans and internet finance, which are usually open to people with good credit records, stable income and certain assets and work certificates. The application process may include offline submission of materials, telephone review, contract signing and loan issuance. If your information is stolen, you must take timely measures to protect your property.