1, Bluetooth function is not turned on, or it is too far from the treadmill to connect. Check whether your mobile phone is Bluetooth enabled and keep a certain distance from the treadmill.

2. Your mobile phone system version or app version is too low to support the function of Xiao Qiao's running app. Update the mobile phone system version or app version to ensure compatibility with Xiaoqiao Run app. Xiaoqiao Running app is an intelligent sports application specially designed for Xiaoqiao Treadmill. It can connect the treadmill via Bluetooth, synchronize sports data and enjoy rich audio and video content.