Sorry, I can't locate your specific problem according to your description. You can try to describe the problem completely so that our bank can give an accurate answer. You can also click on the link below to select the online customer service icon in the upper right corner of the homepage or follow Ping An Bank WeChat official account (pingan_bank) for consultation.

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Reply time: 2020- 10-09. Please refer to the latest business changes announced by Ping An Bank in official website.

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