Commercial banks should bear tort liability, including deleting false information records, apologizing and compensating losses.

Article 7 of the Supreme People's Court's "Answers to Several Questions in the Trial of Reputation Rights Cases" stipulates that the liability for infringement of reputation rights should be determined according to the facts that the victim's reputation is damaged, the actor's behavior is illegal, there is a causal relationship between the illegal behavior and the damage consequences, and the actor is subjectively at fault.