2. Bank headquarters: If a branch finds out that it collects fees indiscriminately, it can directly call the bank headquarters if it doesn't handle it internally. This method is also more effective. The complained bank personnel need to face the processes of interview, communication, apology, punishment, rectification, recording and notification. If it still doesn't work, they should choose to complain to the Banking Insurance Regulatory Bureau.
3. Financial Office: What if it is a private microfinance? Many of them have no formal qualifications, so the industrial and commercial departments and the China Banking Regulatory Commission cannot supervise them. You can try to search the contact information of the local financial office and make a complaint call.
4. If you complain about Ping An Pratt & Whitney, you can directly call China Internet Finance Association at 12378, or log on to China Internet Finance Reporting Information Platform to report online. Reporting requires a real-name registration system and provides factual evidence of violations of laws and regulations by Ping An Pratt & Whitney. Once the complaint is successful, the platform will forward the case to relevant departments for handling. In addition, you can also call 123 15 to complain about Ping An Pratt & Whitney. Once the report is verified, once the case is filed, Ping An Pratt & Whitney will handle and punish it according to law.