1. The China Post Wallet application is not compatible with your mobile phone. It is recommended to try another mobile phone.
2. The ambient light for scanning the ID card is insufficient, which makes the app unable to detect the ID card;
3. The ID card is damaged and cannot be identified if it does not meet the requirements;
4, the software scanning code induction is a bit slow, the software exits, you can try several times;
5. The ID card expires and needs to be replaced in time;
When applying for uploading an ID card, the system shows that the ID card is abnormal. Please follow the following steps:
1. Please verify whether your ID card has expired or been certified;
2. Please check whether the light is insufficient, or some scanning areas are blocked or shadowed;
3. If it hasn't expired, you can try to log out and log in again or try again with another mobile phone;
If it cannot be solved, you can contact China Post Consumer Finance Loan Online Manual Customer Service 4006695580 for consultation.
Inquiry method of China Post's consumer finance loan information (taking Huawei's p 10 mobile phone as an example, based on Android 7.0 operating system): download and log in to the "China Post Wallet" APP, after logging in, you can inquire about personal bills, repayment status, loan records, approval progress, repayment plan and other information; If your loan is applied through Jingdong Financial APP, please check it through Jingdong Financial APP; To apply through Alipay, you need to inquire about personal bill/repayment status, loan record, approval progress, repayment plan and other information. You can contact the online customer service of China Post Consumer Finance or call the customer service hotline 4006695580 for consultation (labor time: 9: 00- 18: 00).
Extended data:
With the approval of China Banking Regulatory Commission, China Post Consumer Finance is a consumer finance company initiated by China Postal Savings Bank, DBS Bank Co., Ltd., Guangdong Sanzheng Group Co., Ltd., Bohai International Trust Co., Ltd., Guangzhou Baiguang Co., Ltd., Lacarra Network Technology Co., Ltd. and Guangdong Hai Yin Group Co., Ltd. ..
China Post Consumer Finance mainly provides cash loan products, installment loan products and revolving loan products. You can apply for loans online and offline. Online loans from China Post Wallet APP, China Post WeChat official account and China Post Alipay life account are convenient, mainly including revolving loans, extreme loans and owner loans. China Post Consumer Finance Loan Application Conditions: Anyone aged between 20 and 50 who has a stable job, a fixed legal income source and a good credit status can apply for China Post Consumer Finance Loan. Applying for a higher loan amount can provide more supporting materials. For example, the owner can enjoy an unsecured loan amount of up to 200,000 yuan by providing proof of real estate.