summary essay on the establishment of civilized units by housing provident fund management center
1. To further improve the development level of provident fund with the goal of gathering money and benefiting the people
Civilization is the means, and the fundamental purpose is to promote government agencies, enterprises and institutions to better facilitate the people, benefit the people and benefit the people. Following this line of thinking, we have always adhered to the main line of gathering wealth and benefiting the people in the whole process of civilization creation, and have done a solid job in expanding the scope of provident fund, improving policies and improving services.
(1) Insist on expanding the scope to benefit the people and continuously expand the benefits of the housing provident fund system.
around allowing more employees to enjoy the housing provident fund system, we focus on the expansion of the provident fund. The center insists on going deep into parks, enterprises, towns and communities to widely publicize the policies and businesses of provident fund; Hold a symposium on the collection and expansion of housing provident fund, invite deposit enterprises to speak freely, and make suggestions for the establishment and improvement of the provident fund system in our city; Every year, we commend an advanced enterprise for housing provident fund deposit and an advanced unit for labor dispatch deposit, which will provide a strong guarantee for the city's collection and expansion to a new level; Actively carry out administrative law enforcement. For those units that have good economic benefits and strong employees' reaction, but refuse to open accounts and pay the provident fund for many times, we are not afraid to touch hard, and resolutely adopt administrative law enforcement measures. Through law enforcement, we urged more units to establish the provident fund system and further expand the coverage of the provident fund system. From 211 to 212, * * * filed 16 cases for investigation, and some units took the initiative to open accounts and pay the provident fund for employees after receiving the notice of payment within a time limit. This year, the municipal government has included the target task of collecting and expanding 3, employees in our center for 4 key projects of private practical work. At the beginning of the year, the center formulated the relevant task decomposition plan, intervened early and implemented it early. In the fourth quarter, the target task has been fully exceeded, and it is estimated that 4, new accounts will be opened in the city throughout the year. As of June 212, the total amount of housing accumulation fund in the city exceeded 1 billion yuan, and it is estimated that 2 billion yuan will be collected in that year, with a balance of 6.5 billion yuan; There are 433 new account opening units in the city; The number of people who participated in the deposit was 428,77, and the coverage rate reached 86%.
(2) Pay attention to policies that benefit the people and constantly improve people's satisfaction.
in the process of establishing a civilized unit, the center has always focused on the theme of "helping enterprises to benefit the people first, and improving management and service", with the aim of making depositors benefit, making concerted efforts and striving to comprehensively promote the implementation of various business work. On the basis of extensive research and soliciting opinions, a series of policies have been issued to benefit the people and the people: the policy of withdrawing the provident fund from the loan on a monthly basis has been studied and implemented, which has greatly reduced the repayment pressure of the loan workers' families; The introduction of the policy of benefiting the people in which the amount of provident fund loans for low-and middle-income families rises further solves the practical difficulties for low-and middle-income families to buy houses; In view of the existing phenomena of loans and employees' running errands many times before, the loan service process has been completely simplified, the loan notarization link has been cancelled, the income proof materials have been omitted, the withdrawal procedures have been further simplified and standardized, the use channels of housing provident fund have been broadened, the business types have been enriched, and the utilization rate of employee housing provident fund has been improved, which has been well received by the masses.
(3) Strengthen the service for the convenience of the people and continuously improve the service level of the center.
Advocating the concept of serving depositors wholeheartedly in the whole center, wholeheartedly building a "five-heart" service brand of "sincerity, devotion, caring, modesty and dedication", and formulating the Service Specification for Service Window Staff of the Municipal Housing Provident Fund Management Center to standardize the labor discipline, gfd, service attitude and service level of each staff member; Organize regular training for window personnel, and add a service satisfaction evaluation system to evaluate the satisfaction rate of window personnel; Carry out activities such as window personnel service competition and striving for a civilized post for women; Conscientiously implement the "three systems", organize a comprehensive inspection, and strive to achieve promised service, convenient service, standardized service and transparent service; On the basis of working overtime on Saturday morning in the downtown service hall, Jiangyan Sub-center also worked normally on Saturday this year, and other sub-centers are actively creating conditions and gradually putting them in place; Issue housing provident fund statements to employees who deposit in urban areas every year. Through a series of measures to facilitate and benefit the people, the service concept of the center has been completely changed, the service channels have become more convenient, the service products have been continuously enriched, the service process has become more scientific, and the service level has been greatly improved.
Second, take moral practice as the carrier to further enhance the social image of the provident fund
Adhere to both internal strength and external plastic image, carefully organize all kinds of civilization creation activities, guide all staff of the center to actively participate in moral practice, cultivate a high-quality staff team in the new period, and show a good image of the provident fund.
(1) organically combine urban and rural construction activities with the creation of civilization.
in recent years, the center has actively carried out urban and rural construction activities, pushed civilization to the society, kept the spring breeze in the center forever, and further established a good social image of the center. For a long time, the city center has formed a helping pair with the families of poor college students and many poor residents in the evolving community. Every year, it allocates help funds to carry out the "Golden Autumn Student Aid" activity, regularly organizes volunteer service teams to provide on-site services, and sends condolences and solatium on holidays; This year, the city center invested 5, yuan in the Canal Community to plan and build a residents' activity square. The central leadership team visited the community several times, surveyed the site, and made careful plans to strive for a better project of people's livelihood and popular support. Jiangyan Sub-center, according to the task requirements of the "4+2" Town Multiplication Plan issued by Jiangyan Municipal Government, used three years to help Gugao Town in Huangqiao Old District, raised more than 3, yuan to support the construction of standard factory buildings, and made great contributions to the people in the old district. In 2xx, it was linked with Zang Guoyun, a low-income farmer in this town, to help them get rid of poverty, and it is planned to complete the goal plan of getting rid of poverty and running towards a well-off society in three years. Jiangyan Sub-center also twinned with Gutian Community to carry out activities of learning from Lei Feng, and supported the creation of 2, yuan to further beautify the community environment and create a civilized community and a harmonious community. Taixing Sub-center hangs and helps Taixing Hongxing Village and visits it regularly, which has played an active role in changing the "dirty, chaotic and poor" phenomenon of the village environment, improving the quality of rural environmental sanitation and improving the rural living environment.
(2) organically combine volunteer service activities with the creation of civilization.
The Center has continuously organized party member volunteers, young volunteers, women volunteers and other activities, and carried out a series of volunteer service activities, which constantly set off a new upsurge of volunteer service throughout the Center. All party member signed a volunteer service agreement with the community where their families lived, giving full play to the role of the volunteer service team, taking to the streets and entering the community regularly and irregularly, and providing volunteer services such as legal and provident fund policy consultation for residents; Actively respond to the volunteer service activities of the Municipal Civilization Committee, the Municipal Organs Working Committee and other departments. All employees are registered as volunteers of the Provincial Civilization Network, volunteering to provide square services and psychological counseling services for the people in need in the city. At the same time, they organize a voluntary blood donation for employees every year, and many party member volunteer weekend activities.
(3) organically combine social welfare activities with the creation of civilization.
as a service window unit, while doing our job well, we insist on giving back to the society with love and true feelings. Under the organization and launch of the Center, all employees actively participated in various social welfare activities, including Wenchuan earthquake, Yushu earthquake, one-day donation for charity, mother's postal parcels and other disaster relief donation activities, ranging from thousands of dollars to 5 yuan. In the face of such social welfare activities, on-the-job employees enthusiastically offered their love and expressed their friendship, which further enhanced the social influence of the Center and extended the spirit of creating civilized units to the society.
third, take cultural construction as the starting point to further improve the quality of provident fund team
(a) comprehensively promote the construction of "learning" provident fund.
To build a "learning leadership" around the goal of strengthening theoretical literacy, establishing a forward-looking vision, improving the ability to cope with complex situations and making overall plans; Build a "learning service window" around building an excellent team that is "dedicated, fair, efficient, honest and civilized"; Build a "learning housing provident fund team" around strengthening the ability of investigation and analysis, comprehensive management, innovative thinking and implementation. The city center organizes leading cadres and workers to carry out reading activities and study and research activities, puts forward a number of topics in the whole system for research every year, encourages cadres and workers to write research articles, and improves the professional ability and management level of cadres and workers; Carry out reading activities for middle-level and above cadres in the whole system, encourage leading cadres to take the lead in reading, never tire of learning, read more and socialize less, and improve themselves in learning; Party member reading activities were carried out, and some reading bibliographies were provided for party member employees in the whole system. All party member were required to draw up a reading plan, submit their reading experiences regularly, and write a research article every year. Taking reading activities as an opportunity, a speech contest was held. Through the development of reading activities, a good atmosphere of "love reading, read more books and read good books" was formed in the whole system, and the construction of central learning-oriented party organizations and learning units was further promoted.
(2) solidly promote the quality-building project.
The Center regularly organizes business training for all staff every year, which covers all housing provident fund businesses such as housing provident fund collection, loan issuance, financial accounting and fund risk prevention. Do a good job in training administrative law enforcement personnel. Seriously organize administrative law enforcement personnel to participate in the administrative law enforcement training organized by the Municipal Legislative Affairs Office, organize the study of relevant laws and regulations on housing provident fund, and strengthen the assessment of administrative law enforcement personnel, with a passing rate of 1%; Strengthen the service etiquette training of staff, especially invite Shi Shebao, director of the citizen service center, to give a lecture, which effectively improves the service image of window staff; Through the service competition, the training results were tested, and the housing provident fund extraction, loan business assessment and service etiquette knowledge test were organized. From 211 to 212, * * * organized various trainings for more than 2 times, with a total of more than 4 trainings.
(3) Carefully organize various cultural and sports activities.
the center attaches great importance to the construction of the party, trade unions and other organizations, and meticulously organizes and carries out colorful cultural activities for employees: organizing all employees to actively participate in the "New Year's Day Welcome to the New Year" organized by the municipal government working committee, further establishing the image of the center; He has participated in the eighth and ninth sets of radio exercise competitions of municipal organs and won the best performance award; Successfully held a prize-winning knowledge contest on housing provident fund, cooperated with Evening News, and held a series of cultural and sports activities such as "I and housing provident fund", which enhanced the understanding and feelings among employees, enriched their spiritual and cultural life and enhanced team cohesion.
iv. further improving the service quality of provident fund based on environmental optimization
in recent years, in the process of establishing civilized units, the center has invested a lot of financial and material resources to improve the equipment and facilities for private affairs, providing a beautiful working environment for the majority of deposit workers, winning favorable comments from the masses and establishing a civilized image.
first, a "one-stop" service hall has been built in the city center. In the first half of this year, four major banks, including Bank of China, Agricultural Bank of China, Industrial and Commercial Bank of China, and China Construction Bank, all sent commissioners to our center to handle the related provident fund business. In addition, the original service windows for provident fund loans and withdrawals in the service hall of the center greatly facilitated employees and saved the trouble of running errands many times and many times.
Second, we will purchase and renovate spacious business premises for grass-roots units one after another to create a clean and beautiful service environment. In the past two years, the center has actively created a clean and beautiful internal and external environment, especially strengthening the transformation of the service hall environment, transforming and expanding the service hall of Xinghua Sub-center, adding waiting seats and setting up electronic display screens; Gaogang management department moved to a new location, the office conditions were improved, and the service hall was further optimized; Convenient service facilities, such as filling-in area, newspaper reading column and self-service inquiry machine, have been added in the business hall of the downtown, and the service environment of the center is warmer and more intimate.
thirdly, intensify environmental improvement in public places, actively arrange vehicles in the central compound in an orderly manner, delimit parking areas for employees in the center, ensure that employees' vehicles have a place to park, and at the same time do a good job of "three guarantees in front of the door" in the center to strengthen fire control and safety protection. The center also actively participates in the construction of environmental protection organs, establishes and improves the statistical ledger of energy use, strengthens the propaganda work of energy conservation and environmental protection, educates employees to do a good job in energy conservation and environmental protection, and strives to achieve the annual energy conservation and emission reduction targets.
V. Further improving the leadership level of civilization creation organizations with organizational construction as the guarantee
The leadership team of the Central Committee attaches great importance to the work of civilization creation, and has established the leading ideology of "comprehensively promoting the creation of spiritual civilization and striving to promote the coordinated development of the two civilizations in the whole center", and has always carried out the work of civilization creation throughout the whole process of housing provident fund management, insisting on both hands, both hands being hard, and promoting and developing together. The center has established and improved a central leading group for the creation of civilization, with the main leaders in the city center as the team leader and the leaders in charge as the deputy team leader, and the main leaders of all departments, sub-centers and management departments as members, forming a creation pattern in which the main leaders personally grasp, the leaders in charge focus on, the functional departments specifically grasp, and all cadres and workers participate, further enhancing the sense of responsibility and mission in the creation work, so that the creation of civilization presents a good trend of thinking in the same direction and working together. At the same time, the center regards the creation of spiritual civilization as an important measure to promote the development of all work in the center, and puts it on the important agenda. In normal work, it pays attention to strengthening contact with the Municipal Civilization Committee, the Municipal Organs Working Committee and other departments, timely communicating and reporting all aspects of the creation work, and striving for guidance and support; Pay attention to the guidance on the civilization creation of various departments, sub-centers and management departments, and issue guidance documents such as the Administrative Measures for the Creation of Civilized Units in the City and the Planning for the Creation of Civilized Units in the 2xx Annual Housing Provident Fund Management Center, and sign letters of responsibility with various departments, sub-centers and management departments at different levels to clarify the objectives, implement the responsibilities, and arrange, check and assess the creation work and business work together.
through the activities of civilization creation, a number of advanced models at different levels have emerged in the center. The General Party Branch of the Central Committee was awarded the title of "Worker Pioneer" and "Worker Pioneer" of the provincial housing and urban-rural construction system, and Taixing Branch was awarded the honorary title of "Advanced Unit for Serving Local Development". ;