Bank's reply to customer's letter of commendation Part I
Dear VIP customers,
In the spring of March, the spring is full. On the occasion of the symposium on VIP customers of personal business, all the staff of our bank express their heartfelt thanks and highest respect to the VIP customers of personal business who have long cared for and supported the development of Zhanjiang Commercial Bank!
Phoenix nirvana, drinking water thinking of the source. Over the years, with your support and help, the personal business of Zhanjiang Commercial Bank has achieved sound and rapid development. Especially after the successful reform and reorganization in 2006, Zhanjiang Commercial Bank has achieved a brand-new leap: its comprehensive financial management ability ranks among the top domestic and foreign commercial banks; The ranking of comprehensive competitiveness has risen rapidly, ranking in the forefront of national city commercial banks; The regulatory rating index has been raised from the brink of bankruptcy to the level of advanced banks; Inter-industry cooperation has gone from? Borrow a boat to go to sea? Have you arrived? Build a ship and go to sea? Major breakthroughs have been made in cross-regional operations, and Guangzhou Branch will fully blossom in May this year; The quality and comprehensive service level of employees have been greatly improved; Peer status, brand image and social reputation have risen rapidly; All business indicators are in the forefront of peers in the city, achieving leap-forward growth year after year. By the end of 2008, the bank's total assets reached 654.38+05.535 billion yuan, and the balance of various deposits was 654.38+03.695 billion yuan, ranking second and first in the banking industry in the city in terms of deposit increment and growth rate respectively, with per capita deposits reaching 23.25 million yuan. The balance of various loans was 96,543.8+0.55 billion yuan, ranking first and second in the city's banking industry in terms of loan increment and growth rate respectively; The capital adequacy ratio is 8.73%; The non-performing loan ratio is 0.55%; In 2008, the operating profit was 449 million yuan, nearly double the previous year, and the per capita profit reached 762,300 yuan. The capital profit rate is 23.72%, and the asset profit rate is 1.56%. Per capita deposit, per capita loan and per capita profit all rank first in the city, and per capita profit, capital profit rate, asset profit rate and non-performing loan rate all reach the level of advanced banks. In 2008, Zhanjiang Commercial Bank was appraised by China Financial Network, China Financial Research Institute and other authoritative institutions? The most growing financial institution in China in 2008? Chairman Han Chunjian was named? China City Commercial Bank Person of the Year in 2008? .
Through thick and thin, we can overcome difficulties together. As we all know, the global financial crisis since 2008 has had a serious impact on all industries. Some industries and enterprises have encountered unprecedented difficulties, and the financial industry has also been hit. However, due to the strong support of VIP customers present, our stock deposits have not been greatly affected and are still at the upstream level of the same industry in the city; Our wealth management products still performed well in 2008 and achieved the best income in the same industry in the city; The number of savings accounts opened by our bank and the incremental growth of deposits are still strong. All these excellent performances reflect the trust and support of all the participants to Zhanjiang Commercial Bank! All these show that all of you here are full of confidence in the development prospects of Zhanjiang Commercial Bank! It is because of your trust and love that we have the confidence and courage to tide over the difficulties together and turn crises into opportunities, and we have the grand plan and ideal of going out of Zhanjiang, becoming stronger and bigger, giving back to Zhanjiang and returning to the citizens! Work together for a win-win situation and create a better future.
In the new year, we will conscientiously implement the national? Maintaining growth, expanding domestic demand and restructuring? Principles and policies, practice Scientific Outlook on Development and fulfill corporate social responsibility. Continue to promote the three-year development plan and? Top ten projects? Construction, do a good job in capital increase and share expansion? Second reform? , comprehensively improve the construction of customer service system, accelerate the product innovation of personal business, especially for VIP high-end customers, and expand our bank? Shop access? , entrepreneurial loans and other special brands to create financing for small and medium-sized enterprises, small enterprises and individual industrial and commercial households? Green channel? Keep playing? Baoying? The advantages of a series of wealth management products, constantly introduce new wealth management varieties, and realize low-risk preservation and appreciation of VIP customers' wealth. Accelerate the launch of civil servant credit loan business and automobile loan mortgage business, and? Nanzhuka? Credit business and? Ruyi tong? A series of new businesses, such as maintaining value and increasing wealth management, have met the multi-level financial service needs of individual high-end customers to the greatest extent.
Dear friends, we firmly believe that under the correct leadership of the Municipal Party Committee and the Municipal Government, under the effective supervision of the People's Bank of China and the banking supervision department, with the continuous support and help of individual VIP customers, and with the joint efforts of all employees of Zhanjiang Commercial Bank, Zhanjiang Commercial Bank will certainly be realized? Second reform? And then what? Second venture? What is our goal and how to build Zhanjiang Commercial Bank in the near future? Serve the world and develop the whole country. Does Guangdong take root in Zhanjiang? Modern? Citizen bank? 、? Boutique bank? And then what? Characteristic bank? For the full realization of Zhanjiang city? Overtaking the curve against the trend? Make greater contributions to the grand goal!
Thank you again for your trust and support to Zhanjiang Commercial Bank! I wish you good health, prosperous career, all the best and a happy family in the Year of the Ox!
xxx
Xx year x month x day
Bank's reply to customer's letter of commendation Part II
Dear customer:
Since the establishment of 1993, xx Bank has been strongly supported and helped by you. On the occasion of Christmas and New Year's Day, in order to thank you for your support and love for xx Bank for more than ten years, all employees of XX Bank express their heartfelt thanks and best wishes to you!
During the development of XX Bank in the past ten years, you, our respected customer, have given us unparalleled strength. With your care and support, and with the hard work of all staff in XX, we have achieved brilliant achievements one after another with excellent service and good reputation.
Thinking about the source of drinking water, we know that every progress and success made by XX Bank cannot be separated from your concern, trust, support and participation. Your understanding and trust are a powerful driving force for our progress, and your concern and support are an inexhaustible source of our growth. Every time you participate and make suggestions, we are excited and urged to keep making progress. With you, our journey forward will have endless confidence and strength; With you, our cause can flourish forever.
In order to thank you for your support, trust and help over the years, we will carry out quality service activities at the end of the year and at the beginning of the year to repay you with true feelings. When you come to our bank for business, you will get a surprise!
In the years to come, I hope I can continue to get your concern and strong support. Welcome to our bank to handle savings deposits, education deposits, notice deposits, foreign exchange deposits, personal remittances, bank cards, online banking, telephone banking, telephone charges for purchasing government bonds and various collection services. Customer satisfaction is our eternal pursuit, and we will continue to provide you with the most sincere service.
xxx
Xx year x month x day
Bank's reply to customer's letter of commendation III
Dear customer:
Since its establishment in xx, our bank has been strongly supported and helped by you. On the occasion of Christmas and New Year's Day, in order to thank you for your support and love for our bank for more than ten years, all the staff of xxx Bank express their heartfelt thanks and best wishes to you!
During the development of our bank for more than ten years, you, our respected customer, have given us unparalleled strength. With your care and support, and with the hard work of all the staff, we have made brilliant achievements one after another with excellent service and good reputation.
Thinking about drinking water and thinking about the source, we know that every progress and success made by the bank cannot be separated from your concern, trust, support and participation. Your understanding and trust are a powerful driving force for our progress, and your concern and support are an inexhaustible source of our growth. Every time you participate and make suggestions, we are excited and urged to keep making progress. With you, our journey forward will have endless confidence and strength; With you, our cause can flourish forever.
In order to thank you for your support, trust and help over the years, we will carry out quality service activities at the end of the year and at the beginning of the year to repay you with true feelings. When you come to our bank for business, you will get a surprise!
In the years to come, I hope I can continue to get your concern and strong support. Welcome to our bank to handle savings deposits, education deposits, notice deposits, foreign exchange deposits, personal remittances, bank cards, online banking, telephone banking, telephone charges for purchasing government bonds and various collection services. Customer satisfaction is our eternal pursuit, and we will continue to provide you with the most sincere service.
Thank you again for your help and support. I wish you good health! Happy family! Business is booming! All the best!
xxx
Xx year x month x day
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