Hello, if the borrower has participated in the life insurance plan, he can report the case directly to the insurance company and provide relevant supporting materials to cooperate with the investigation. The insurance company will inform you and Gitzo of the settlement decision. If the borrower does not participate in the life insurance plan, he needs to obtain a certificate to scan or take photos and send it to Gitzo. Gitzo will confirm the relevant information according to the certificate provided by you. After that, we will further negotiate the repayment amount with you. For details, please call Gitzo for specific consultation.