Current location - Loan Platform Complete Network - Loan consultation - Telemarketing skills and bank loan skills?
Telemarketing skills and bank loan skills?
Improve telemarketing skills and oral expression skills

Face to face communication with customers

Customer clinch a deal

Maintain customer

The company will actively organize these employees to conduct speech training and skills training. What you need to do is to use snacks in every training and complete the homework assigned by the instructor, so the basic problem is not big. It doesn't matter if your company doesn't have similar professional training. We can consult our predecessors, sort out their customers' doubts and tactics, and memorize them. Then these tactics will be yours if you practice them a few more times. Over time, your telephone skills will improve a lot.

We can follow behind and pretend to be helpers, but we are actually learning from experience, which is much better. I used to like to meet customers with old employees. What's wrong with being a second child?

Other places are ok at this stage. There's a question to say. Many salesmen have developed a good relationship with customers, and it's time for customers to sign the bill. At this time, they hesitated and were embarrassed to speak. This happens all the time, especially for beginners. In fact, we need to know what we are doing so hard. If what you sell is really beneficial to your customers, there is no need to worry at all. You're helping him. Deal is deal, feelings are feelings.

Call often and ask each other how things are used. A little longer, you can visit again, keep your feelings, and then pave the way for customers' reference.