What is the complaint hotline of the China Banking Regulatory Commission?
The customer service hotline of the China Banking Regulatory Commission is 010-66279113. Complain to the bank first. Under normal circumstances, if you want to complain about a bank's products or services, you should contact the bank first. Doing so will give the bank an opportunity to resolve the complaint as soon as possible. Each commercial bank has channels and procedures for accepting customer complaints so as to conduct comprehensive and timely investigations into customer complaints and resolve them satisfactorily. Banks should also explain their complaints procedures to customers.
On the official website of the China Banking Regulatory Bureau, the general office phone number is 010-66279754, the large bank department is 010-66279592, and the policy banking department is 010-66279354.
12363 is the financial consumer rights protection consultation and complaint hotline. Consumer complaint hotline across banking, securities, insurance and other financial fields.
The purpose of opening the 12363 hotline is to smoothen the consultation and complaint channels for financial consumers and protect the legitimate rights and interests of financial consumers. The complaint hotline accepts financial consumption complaints within the legal scope of the People's Bank of China, and financial consumption complaints involving cross-market and cross-industry financial products and services.
If the public has an incident with a financial institution when purchasing financial products or receiving financial services, in principle, they should first complain to the financial institution. If the financial institution does not accept the complaint or does not handle it within a certain period of time, or it If you are not satisfied with the processing result, you can make a complaint to 12363.
Bank supervision refers to the government's supervision and management of banks, that is, the supervision and guidance of banks by the government or authority through legal and administrative measures to ensure that banks comply with various regulations and avoid imprudent business practices. . Bank supervision refers to the government's supervision and management of banks, that is, the supervision and guidance of banks through legal and administrative measures by the government or authority to ensure that banks comply with various regulations and avoid imprudent business practices.
Since the founding of the People’s Republic of China in 1949, the development of my country’s banking regulatory legal system has gone through three stages: the pioneering stage in the early days of the founding of the People’s Republic of China, the planned economy period and the socialist market economy period. During the period of socialist market economy, the "Law of the People's Republic of China on the People's Bank of China" passed on March 18, 1995 and the "Law of the People's Republic of China on Commercial Banks" passed on May 10, 1995 marked the my country's banking regulatory legal system has initially taken shape. These two parts have become the core of my country's banking regulatory legal system.
The "Law of the People's Republic of China and the People's Bank of China" empowers the People's Bank of China to "examine and approve, supervise and manage financial institutions in accordance with regulations", "supervise and manage financial markets in accordance with regulations", "issue relevant financial supervision and management and "Business orders and regulations" and other regulatory responsibilities, which means that a specialized authoritative regulatory body representing the country has been established. The law also further regulates the regulatory responsibilities of the People's Bank of China, including the review and approval of financial institutions, the audit and inspection supervision of financial institutions' business, the supervision of deposit and loan interest rates, the review of financial information, and the business guidance and supervision of policy banks.
Henan Banking Regulatory Commission Complaint Telephone Number
Henan Banking Regulatory Commission Main Person in Charge Zhi Deliqin Address No. 4, Huanghe Road, Zhengzhou City, Postal Code 450003 Tel: 0371-65366000, 65366051 (Japan) 0371-65366226 , 65366180 (night) Fax 0371-65366049 (day) 0371-65366180 (night)
China Banking Regulatory Commission’s 24-hour complaint hotline?
CBRC customer service phone number: 0351-381-7266
The China Banking Regulatory Commission (abbreviation: China Banking Regulatory Commission or CBRC; English: ChinaBanking Regulatory Commission, English abbreviation: CBRC) was established in 2003 On April 25, 2017, it was a ministerial-level public institution directly under the State Council.
According to the authorization of the State Council, unified supervision and management of banks, financial asset management companies, trust investment companies and other deposit-taking financial institutions to maintain the legal and stable operation of the banking industry.
Bank supervision is an important part of financial supervision. Its structural arrangements must not only be compatible with the overall development of the financial industry and regulatory arrangements, but also coordinate with market constraints and internal bank management. In fact, It is the result of weighing the cost and benefit arrangements of regulation. The establishment of the China Banking Regulatory Commission shows to the outside world the government’s reform intention to strengthen supervision and improve the development level of the industry.
Extended information:
1. Other consultation methods of China Banking Regulatory Commission:
1. Consultation hotline: 0351-381-7266 Time: working days 9:00-11:30, 14:00-16:30
2. Letter address: Banking Regulatory Commission Office, No. 15, Financial Street A, Xicheng District, Beijing, Postcode: 100033
3. Visiting address: People's Visitor Reception Room, Ximen, China Banking Regulatory Commission, No. 15 Financial Street A, Xicheng District, Beijing Time: 9:00-11:30, 14:00-16:30 on working days
2. Visitor registration Procedure:
1. Go to the communication room on the west side of the office building and register with your valid ID (ID card, driver's license or passport).
2. The reception room staff will contact the person being interviewed by phone. With the consent of the person being interviewed, the visitor can exchange the entry ticket and enter through the south gate.
3. After the interview, the person being interviewed signs and confirms the entry voucher, and the visitor takes the signed entry voucher to the reception room to exchange for the certificate and then leaves.