At present, credit card bills are basically electronic bills sent by MMS or email, and almost no bank sends paper bills. If necessary, you can contact the bank's customer service to apply for a replacement paper bill or print it directly at the bank counter.
From April 20 14, the bank announced that it would upgrade the electronic bills of credit cards, and the paper bills would no longer be mailed. However, it is not uniform to cancel paper bills. Many banks say that some middle-aged and elderly customers can't use online banking or even e-mail, so it is inconvenient to use electronic statements. If customers insist on using paper statements, they can call the bank's customer service to communicate, and the bank can continue to provide paper statements to customers. If customers need paper bills for a certain period of time as reimbursement vouchers or other purposes, they can also print them at bank outlets or contact customer service to obtain them.
Extended data:
2065438+In April 2004, CCB announced that it would upgrade to provide electronic bills for credit cards, and paper bills would no longer be mailed. ICBC also began to promote the use of electronic bills and stopped sending paper statements from July 20 14. 20 15 Bank of China also announced that it will upgrade its electronic bill service for credit cards in an all-round way, and will no longer send paper bills from April 20 15.
In addition to the top five banks, other banks have taken similar measures. On 20th/KOOC-0/565438+/KOOC-0/Oct/KOOC-0/6th, Industrial Bank announced that it would no longer mail paper bills to customers except in special circumstances. Even banks that have not announced the cancellation of paper bills encourage customers to take the initiative to apply for electronic bills by rewarding points.
In the absence of paper bills, banks provide customers with more electronic ways to query detailed bill information.
The bank will automatically push the credit card statement for the cardholder by SMS, email and other means every month. Cardholders can also log in to online banking, mobile banking, mobile phone client, official WeChat, and call the credit card customer service hotline to check the billing information at any time and conveniently. In order to ensure that the statement is received on time every month, the bank requires customers to confirm and update their contact information in time, especially their e-mail addresses.