1. Except for national statutory holidays, banks are open on weekends. However, some banks do not handle corporate business, but only personal business, and the end of get off work will be relatively early. Among them, the self-service bank is open 24 hours a day.

2. General outlet business hours are: Monday to Friday 8:30 am (or 9:00) to 17:30 pm (or 16:30); weekends and statutory holidays 9:00 am to 17:00 pm; the business hours for corporate business are 8:30-12:00 am and 14:00-17:30 pm from Monday to Friday. Corporate business is not available on weekends. If you want to go to a specific outlet, you can first call 95533 to ask for the outlet’s phone number, and then make specific inquiries.

3. The normal working schedule of the bank is as follows: open every day, 365 days a year. The business hours are from Monday to Friday: 8:30 am to 5 pm, some windows will be closed at noon; Saturday and Sunday are from 9:30 am to 4 pm, and no corporate business is provided.

4. All business outlets will operate as usual on weekends and holidays. Savings business and personal business will be carried out normally, and business hours will be arranged according to holiday business hours. On weekends and holidays, bank agencies and managers are on holiday and do not conduct public business.

Extended information:

1. ICBC insists on being market-oriented and customer-centered, accelerating business innovation, improving customer service, and striving to build China’s “No. 1 Retail Bank” , won the "Best State-owned Retail Bank in China" award from Singapore's "Asian Banker" magazine.

2. Adhere to the focus on maintaining and developing high-quality customers, accelerate the innovation of savings product types and tools, and promote the coordinated development of savings deposits and various financial management businesses. At the end of 2007, the balance of domestic savings deposits was 3.244074 billion yuan.

3. Vigorously develop personal loan business focusing on personal housing, personal consumption and personal business loans, and enhance the market value of the "Happiness Loan" brand. At the end of 2007, the balance of domestic personal loans was RMB 752.113 billion, ranking first in the personal loan market.

4. Promote sales of personal financial products to record highs. It has successively launched a variety of new stock subscription products, fund selection products, overseas financial management products on behalf of clients, and other products to meet the different needs of individual investors. In 2007, it launched 35 issues of RMB financial products and 24 issues of foreign currency financial products, with cumulative sales of 154.4 billion yuan, continuing to rank first among its peers;

5. Agent sales of various financial products9, 64.3 billion yuan, an increase of 200.7%. Many indicators such as fund agency sales volume, fund stock, number of customers, market share of agency bank insurance products, and treasury bond sales all rank first among peers. Domestic sales of various personal financial products totaled 1.1187 billion yuan, an increase of 182.4%.

6. As an exclusive brand of ICBC targeting mid-to-high-end individual customers, the “Elite Account” service has been continuously upgraded. The number of customers has reached 3.02 million. As of the end of 2007, there were 1,112 VIP financial management centers, and 95588 telephone banking, online banking and other electronic channels had opened exclusive channels to provide exclusive services; it carried out "Wealth Station" themed marketing activities and provided value-added services;

7. The number of financial planners (AFP) and international financial planners (CFP) reached 5,083 and 861 respectively, accounting for 27.2% and 38.1% of the industry, ranking first among domestic peers.

Industrial and Commercial Bank of China-Self-Service Inquiry-Business Hours