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What are the requirements of financial loan customer service?
Responsibilities:

1. Complete the interview, face-to-face signing and face-to-face signing verification of the loan business, ensure the authenticity and data integrity of the business, make a preliminary risk judgment on the business, and issue preliminary opinions in combination with the current risk policy;

2 to ensure the timeliness of business, improve work efficiency and skill level. Service and support marketing team;

3. Provide good service, establish a good professional image, improve customer satisfaction and support the marketing team;

4. Guide and support the post to complete the overall work on time and with good quality.

Requirements:

1, experience in customer service and telemarketing is preferred, diligent and dedicated, with strong sense of responsibility and clear thinking;

2, standard Mandarin, articulate, understand consumer psychology, strong language skills, good at communication;

3. Clear mind, quick thinking, good sense of sales and service, patient and meticulous work;

4. Good personality, patience and responsibility, good health and long-term stability in work;

5. Teamwork spirit, basic computer skills, and experience in online sales or telemarketing are preferred;

6. Proficient in computer use, typing speed is above 50 words per minute, familiar with office software and network tools.