Xuzhou citizens who require 12345 government service hotline to provide convenience services in urban areas can communicate with the receptionist of the hotline by telephone, internet, SMS, etc., and the operator will generate a work order on the convenience service platform of 12345 government service hotline for processing.
For consultation and inquiry about convenience services, the operator will immediately reply to the parties through the information recorded in the inquiry hotline convenience service platform. The hotline will recommend the service provider to the claimant free of charge according to the principle of "selecting the best and being near", and ask the service provider to contact the claimant within 15 minutes.
Xuzhou 12345 government service hotline is a non-emergency public telephone and network integrated service acceptance platform established by the municipal government. It adopts information network technology, and integrates various services and management functions such as manual telephone answering, network or short message acceptance, telephone recording inquiry, work order delivery, information retrieval, intelligent statistics and so on.
Extended data:
"12345" government service hotline is a non-emergency public telephone and network integrated service platform established by the municipal government. In accordance with the principles of "unified acceptance, classified handling, time-limited completion, fault investigation" and "who is in charge, who is responsible, who handles, who answers" and "first inquiry responsibility system", the public's consultation, opinions and criticisms on public services are handled.
Xinhua Daily, China Jiangsu Network, Junction News Client, Xinhua Newspaper Network, Jiangsu Political Wind Hotline Network, Jiangsu Political Wind Hotline Headline, Beijing West Road _ Hope WeChat official account, Jiangsu Public Opinion Observation WeChat official account, Jiangsu Radio and Television All Media News Center Jiangsu News Broadcasting, public news channel and litchi news client are presented simultaneously.
Reference: China Jiangsu Net-Hotline.