1. Specific steps for online inquiry of official website Bank: (1) Search for "XX Bank" official website and log in to which bank you run. (2) Enter the bank official website, log in the personal account and find the loan details. (3) You can see some details of your bank loan, and then click the loan details you need to query. (4) Details will generally record the loan contract number, type, amount, withdrawal amount, balance, repayment method, repayment in this cycle, interest, etc. 2. Specific steps of Alipay APP query: (1) Log in to Alipay APP homepage, and click on city service. If not, click on the right side of convenience service to enter city service. (2) Open the city service, find the provident fund, and click "Provident Fund Query" to view it. (3) Click "Use Service" to display the deposit and withdrawal details of your own provident fund. Click on the loan inquiry below to check the provident fund contract number after face authentication.

Legal objectivity:

Regulations on the administration of housing provident fund

Article 36

Workers and units have the right to inquire about the deposit and withdrawal of their housing provident fund, and the housing provident fund management center and the entrusted bank shall not refuse.

Workers and units have objections to the storage balance in the housing provident fund account, and may apply to the entrusted bank for review;

If there is any objection to the results of the review, you may apply to the housing provident fund management center for review. The entrusted bank and housing provident fund management center shall give a written reply within 5 days from the date of receiving the application.

Workers have the right to expose, report and accuse the misappropriation of housing provident fund.