The account details inquired by users in electronic banking (including online banking and mobile banking) will be systematically cleaned up by the branch where the users are located. If it is not cleaned up, you can query the account details since the account was opened, and you cannot delete it on your own initiative. The time for system cleaning is determined by the branch.

If it is necessary to print the transaction details of the savings account, the householder can print the historical details within five years (inclusive) at any CCB outlet nearby with his valid ID card and savings account (non-USW passbook needs to go to the bank). If it has been printed in detail for more than five years, it is recommended to contact the opening outlets for consultation.

Extended data

According to Article 29 of the Administrative Measures for Customer Identification and Preservation of Customer Identity Data and Transaction Records of Financial Institutions? Financial institutions shall keep customer identity information and transaction records according to the following time limits:

(1) Customer identity information shall be kept for at least 5 years from the year when the business relationship ends or the year when the one-time transaction is recorded.

(2) The transaction records shall be kept for at least 5 years from the year when the transaction is recorded.

If the customer identity information and transaction records are related to suspicious transactions in the anti-money laundering investigation, and the anti-money laundering investigation has not been completed at the expiration of the minimum retention period specified in the preceding paragraph, the financial institution shall keep them until the anti-money laundering investigation is completed.

If there are customer identity data or transaction records with different retention periods on the same medium, they shall be kept for the longest period. If the same customer identity data or transaction records are stored in different media, the customer identity data or transaction records in 1 media shall be stored at least according to the above time limit.

China Construction Bank-Can you delete the account details, payment records and other information saved by e-banking?

China Construction Bank-How to download and print the transaction details of savings account?