For several months this year, our county has carried out "Enterprise Appraisal Agency" and "Business Style Appraisal" activities. Our Industrial and Commercial Bank of China Gucheng Branch has summarized the existing problems through self-examination and extensive collection of opinions from all walks of life. The main reasons are that the service environment needs to be further improved, the service level needs to be further improved, and the lending intensity needs to be further increased. Regarding these problems, our bank will make corrections while checking. The self-examination, self-correction and rectification status are now reported as follows. Strengthen hardware construction and improve service environment. In recent years, our bank has invested more than one million yuan to renovate and renovate branch offices and branch offices in Yincheng. In late September this year, the branch office was built into the first batch of "VIP Financial Management Centers" in the city. Other outlets have been built into standardized “comprehensive financial management centers” and “financial convenience outlets”. Through renovation, *** increased the business area by more than 260 square meters and added 6 business windows. Each business outlet is equipped with automatic teller machines, automatic deposit check-in machines, online banking computers, and an automatic deposit machine. machine and two off-line ATMs, and the service environment has been significantly improved. Carry out three activities to improve service quality. The first is to carry out the "Service Value Year" activity in depth to create value with service; the second is to continue to carry out the activities of selecting "service stars" and service "red flag units" in outlets to let models lead the way; the third is to extensively carry out the "standardized service" activities and organize Employees operate in a standardized manner. At the same time, the branch has increased training, inspections, rewards and penalties for high-quality services, which has promoted the improvement of the service level of the entire bank. At present, all front-line employees of the bank insist on wearing uniform uniforms and wearing work badges when working. Employees in outlets generally provide "five standardized services" such as smiling service and receiving and delivering customer vouchers with both hands. In the "Mysterious Man" quality service inspection of ICBC provincial branches in the third quarter, our bank's comprehensive score ranked second among the 22 branches of ICBC Xiangfan Branch. We will persist in credit innovation and increase lending. While handling corporate mortgage loans, our bank has innovated loan methods in view of the fact that some corporate loans have insufficient mortgage value, and has successively handled commodity financing pledged with corporate steel, wheat, cotton yarn and other bulk materials, and pledged corporate accounts receivable. Trade financing, seller financing of letters of credit pledged by the confirmation letter issued by the counterparty's bank, and small business network revolving loans that are once-mortgaged and reused by the enterprise. In order to support the development of the individual private economy and the entrepreneurship and employment of residents in our county, our bank has issued mortgage loans for shops, etc. Innovations in credit work have expanded loan options and increased credit fund capacity. By the end of September, the balance of various loans of our bank reached 295 million yuan, an increase of 110 million yuan from the beginning of the year. The increase ranked among the top financial institutions in the city and strongly supported the development of the city's economy. The county party committee and county government chose our bank as an evaluation object because they care about us, and the companies and customers who put forward valuable opinions on the construction of our bank's work style show their trust in us. Our bank’s employees are determined to use the “Business Style Review” and “Enterprise Review Agency” activities as an opportunity to provide high-quality and civilized services in a more solid manner, expand credit more effectively, and fulfill social responsibilities more comprehensively in the future work. , and make new and greater contributions to the scientific, pioneering and harmonious development of our city's economy and society!