Refunds will go through an audit process in tencent games. It is necessary to prove that children under a certain age spent money without their parents' knowledge, and then they need the household registration certificate of parents and children to prove that they are parents and children. After the application is approved, they usually return to their accounts within 5-7 working days, but the specific time is subject to the customer service reply.
brand
On June 30th, 2005, 65438+February 30th, 2005, Tencent changed its brand logo. The little penguin logo surrounded by green, yellow and red racetracks constitutes the main body of the brand logo, and it is also the most eye-catching part of the brand logo, which fully embodies Tencent's brand connotation of "focusing on user value and demand".
With QQ as the center, the spherical logo has spread into a constantly running world, which indicates that Tencent started from the largest instant messaging community. With the development of user demand and Internet application, its business scope and operation field have been continuously expanded.
The colorful trajectory diverging around the main sphere emphasizes the significance of continuous circulation and extension, which shows the sustainable development of Tencent. Com takes user's value and demand as the core, and constantly meets people's various needs in network life.