1. Open the software and find "Login/Register" on the "My" page. Enter the login page and log in with my real-name authenticated mobile phone number.

2. After logging in, we will look for "Borrowing and Returning Records" in the "My" page. Click to enter the loan and return record page.

3. You can view the loan records, consumption records and repayment records on the page. Click to enter the loan details page, and you can see the "repayment plan".

4. Click to view repayment plan, and you can see "prepayment" on the page. Then click "Prepayment" and the query window will pop up.

5. Then we choose to click "Resolutely Pay off", then we enter the payment page and confirm the repayment.

360 repayment failed, but the bank card has been debited successfully.

360 voluntary repayment failed, and the money has been deducted.

That's because there may be something wrong with their 360 system, and then as long as you have deducted money here, you can take a screenshot and contact their 360 customer service.

Then communicate this matter with them. If you send them photos, they should know what's going on. As long as they handle it systematically, your side will show that the repayment is successful. The problem is not you, but their 360 side. Hello, if your 360 voluntary repayment fails, but the money has been deducted, you can try refreshing 360 again. Maybe, um, after the money was deducted, that information was not in place in time. So refresh it, maybe it will remind you that the repayment is successful. If the deduction has been made here, but the repayment fails, it is recommended to contact 360 official customer service.

Confirm whether the repayment amount of the bank card is sufficient: there must be enough funds in the bank card for active repayment. If the funds are insufficient, there will be a prompt of repayment failure. Please deposit the amount to be repaid into the bank card in advance.

Contact the customer service staff of the lending institution: If there is evidence such as bank card deduction records and mobile phone screenshots of failed repayment, it is best to contact the customer service staff of the lending institution and ask the customer to help solve the problem.

Repayment operation: If the deduction is unsuccessful, it may be that the current system is out of order, and it is ok to repay again at this time.

I have enough balance. What if 360 yuan fails to repay the loan?

360 Haohuihua failed to repay. Solution: 1 Please confirm whether the current balance of the bound bank card is sufficient; 2. Contact the issuing bank to confirm whether the binding card status is normal; 3. If the repayment amount exceeds the single bank card or the deduction limit of the day, please replace the bound bank card and repay again; 4. If your binding card is an agricultural bank card, please change another bank card or re-bind the agricultural bank card and repay it again; 5. For other information, please call the official customer service hotline of baixin bank at 400-8 18-0 100 for feedback.