Bank personnel need to sort out and file all kinds of internal and external documents, letters and materials; Drafting all kinds of notices and written reports on handling all kinds of cases. Next, I will bring you a personal summary essay on the annual assessment of banks. I hope you will like it.

Model essay on personal summary of bank annual assessment (selected article 1) I transferred to work in _ _ bank, and now I am the account manager of _ _ bank. I have been strict with myself, love my work and keep making progress since I became a grass-roots account manager. I have achieved good results, been recognized by customers and praised by leaders and colleagues. Now, I will report my work performance in the past year and my next work plan as follows:

First, strengthen theoretical study and improve comprehensive quality.

I adhere to the requirements of the party and the state's financial policies and relevant rules and regulations, and constantly standardize business practices; Earnestly study and implement the spirit of superior documents, strive for survival in management and development in competition. At the same time, in order to continuously improve their theoretical level and management level, they made detailed study plans, persisted in studying financial theory and relevant policies and documents of rural credit cooperatives reform, and their theoretical level and leadership ability were significantly improved. I constantly sum up my experience and actively communicate with my colleagues around me, trying to get familiar with the new working environment and content in the shortest possible time.

Second, persist in being realistic and innovative, and do a good job in various businesses.

In daily work, I can start from my own work reality and devote myself to my work with a good sense of overall situation, innovation and responsibility. Facing customers with quality service; Work hard and repay the trust of the leaders. Adhere to the scientific attitude and down-to-earth spirit, and conscientiously do all the work.

1. Create customer profile information

Always know the customers of the refining and chemical company in charge, master the first-hand information of customers, collect and sort out customer information, and establish and maintain complete customer files.

2. Establish a credit service system for key enterprises and individuals.

I often maintain good personal relationships with important customers of enterprises.

3. Do a good job in deposit marketing.

Under the leadership of the president's office and the marketing department, cooperate with the network director to do a good job in deposit and loan business and intermediary business. In my business activities, I put serving the grassroots and customers in the first place, and my communication with outlets and customers is in a harmonious state, and many things are solved. Our customer department has more management functions than the agency security department, and more management functions than the business outlets. It is necessary to manage and operate. For the business departments, outlets and key customers of the superior bank, our tasks are quite heavy and our responsibilities are also considerable. Customers are the foundation of the development of commercial banks, and commercial banks strive to tap customer resources to ensure the realization of their tasks. First, make full use of our settlement advantages, find a town-oriented account opening unit, and tap many high-quality customers from it. The second is to dig other bank deposits, aim at the unit to find relationships, and attack in all directions. Actively establish a good emotional relationship with customers, form a customer-centered business philosophy, think about what customers think and worry about what customers are anxious, so that customers can truly feel the superiority of our branch. At present, the following achievements have been made: in terms of international business, the settlement volume last year was more than 50 million US dollars, and it was in the status of a branch; The loan stock is _ _ billion yuan, including _ _ billion yuan in the short term and _ _ billion yuan in the housing and medium and long term. The existing number of households, the current loan stock and the number of households are the first in the city.

4. Actively carry out loan marketing.

In order to meet the needs of farmers and rural economic development in the new era, solve farmers' loan difficulties, increase farmers' income, and improve the operating level of _ _ Bank, according to the work requirements of the "Action Plan for Supporting Agriculture and Benefiting the People" carried out by provincial branches, the Bank actively promoted farmers' micro-credit loans and publicized _ _ Bank's policies and service commitments for benefiting farmers. Based on the principle of "benefiting farmers and enriching the people, supporting agriculture and enriching the people, being honest and trustworthy, treating them differently, being fast and efficient, facilitating farmers and giving priority to credit users", we will innovate our working ideas, strengthen our marketing concept and vigorously promote the "Supporting Youth Entrepreneurship Project" and "Credit Construction Project". In order to ensure the smooth development of supporting agriculture and benefiting the people, I often go deep into farmers to understand their needs and ideas, and also participate in on-site evaluation of credit users, on-site loan issuance, and open credit operation procedures with township party Committee cadres to enhance people's understanding and trust in the "Huinong Card" and ensure the smooth development of the X-ray "Huinong Card".

Third, be strict with yourself and establish a good image.

Engaged in the position of account manager in the financial industry, and exposed to successful people from all walks of life, it is inevitable that they will encounter various economies. In the face of these, I have skillfully solved them, led an honest and clean life, maintained the true colors of excellent account managers, and set an industry model. More and more individual customers have made their assets more rationally allocated and realized more effective value-added and preservation through professional and honest quality services. Many customers have repeatedly expressed their gratitude by giving me gifts or cash, and some even sent me gifts or shopping cards directly. Faced with this situation, I didn't directly refuse the customer's kindness, but made an appointment with the customer alone, returned the gift to the customer quietly and intact, patiently explained the bank's policies and systems to the customer, and expressed my heartfelt thanks to the customer for his appreciation. After my proper handling, these customers not only took the initiative to take back the gifts, but also trusted and respected me more than before. These small "episodes" did not affect the feelings between me and my customers, but made my relationship with my customers more harmonious. Many customers will sincerely say that I am their trustworthy person!

Fourth, the next step of work ideas

The account manager is the window of external service and the external image of the branch. Personal quality directly reflects the service level of our bank. I know that I still have many shortcomings, such as being impatient when encountering difficulties, needing to improve my comprehensive coordination ability, needing to enrich my work experience, and not working systematically enough. In the future, I will try my best to do the following. I hope leaders and colleagues will supervise and guide me.

1, strengthen team consciousness and establish collective concept. Team spirit is the concentrated expression of collective cohesion and combat effectiveness. The completion of anything needs the combination of collective wisdom. With a strong team, there will be no insurmountable difficulties and obstacles. One chopstick is easy to break, but ten chopsticks are hard to break. After all, a person's strength is limited. Therefore, as account managers, we must unite as one, devote ourselves to the reform and development of X Bank with a hundredfold effort and high passion, reshape the brand-new image of X Bank employees, and build a first-class staff.

2. Keep improving and serve customers in an all-round way. A scholar said: the real quality service is a conscious behavior from the heart, not a mechanical compliance with rules and regulations. Therefore, we should further improve the service quality, strive for a service brand, attract customers with high-quality services, and effectively improve customer satisfaction.

3. Increase marketing efforts and do a good job in lending.

1) While maintaining old customers, explore new resources, such as gold customers _ _ oil refining company, _ _ company and _ _ company, and find new breakthroughs in loans. Do a good job in _ _ company, develop international business, intermediate business and full margin bill business, and improve deposit business.

2) Strengthen the marketing efforts of enterprises in _ _ industrial park. In the case of tight credit funds this year, we will make more use of credit resources. Visit the park frequently, get information, understand the needs of enterprises in time, provide all-round services and achieve win-win and mutual benefit.

3) Overcome the impatience of youth, be down-to-earth, improve work initiative, be not afraid of many things or trivial matters, improve and improve yourself in bit by bit practice, and never be complacent and arrogant because of a little achievement, but keep a clear head, keep pace with the times and create greater glory.

The above are personal work achievements and the next work plan. Please criticize and correct the improper points!

Time flies, time flies. We spent an extraordinary year in busy and fulfilling work. It is gratifying to look back on the work of this year. Under the leadership of leaders at all levels of the sub-branch, under the guidance of the president of the sub-branch, and with the joint efforts of colleagues, we have earnestly studied business knowledge, improved various business skills, earnestly performed our duties, always kept in mind the internal control system, successfully completed various work indicators throughout the year, and improved our ideological awareness, professional quality, operational skills and quality service level. The work of one year is summarized as follows:

I. Main job information and responsibilities

I joined X Company last year as an ordinary cashier. On weekdays, the main job is to deal with private business, corporate business and pay wages on behalf of others. Seemingly simple operation, but you need to accumulate and learn more operation processes on weekdays, update them day by day, and treat the occurrence and audit of every business with concentration, care and patience, especially for business.

The monthly check processing volume is relatively large. In order to reduce the refund rate and improve my level of handling the company's business, I insist on carefully reviewing all the elements of each bill and strictly require myself and my customers to fill in the specifications with high standards. The internal control system is also kept in mind when every business happens, the seven-step service process is generous and decent, and all policies are put in place.

Second, my harvest and growth.

I am glad that I can join _ _ Bank and become a member of it. In my nearly one year's work, my values and outlook on life have changed greatly. She convinced me that anything is possible in life, as long as I am willing to work hard. Of course, only by contributing to the enterprise can we realize our own value.

First of all, in a working group, everyone should unite, help each other and make progress together, because unity is the premise of mutual benefit. Secondly, it is the basic requirement to do your own job well. As a teller, you should know what you should and shouldn't do, be independent and have courage. In addition, customers are the main body of our development, and it is our duty to serve customers well. Studying customers can help us understand their business needs, strive to satisfy every customer and safeguard every customer through our own efforts.

In today's increasingly fierce market competition, while having enthusiastic service attitude and skilled business potential, we must constantly learn and improve our potential level in all aspects in order to bring more efficient and better service to our customers. All kinds of training and skill assessment organized by our bank have provided a strong guarantee for me to improve my business skills as soon as possible. I always take part in all kinds of training with my heart, insist on listening to lectures carefully, and strive to improve my business potential by combining the rules and regulations and laws and regulations I usually study.

Third, the existing shortcomings and the direction of efforts

Looking back on last year's work, although all the work can be carried out smoothly, we know that we still have shortcomings and need further improvement. First, the study is not strong enough. In the new economic era based on information technology, new situations and new problems emerge one after another, and new knowledge and new science are constantly coming out. It is urgent to meet the severe challenges and speed up the pace of learning. I always believe that opportunities are reserved for those who are prepared, so after work, I am still preparing for obtaining certificates such as fund sales qualification and intermediate accounting title. Second, personal emotional control is not good.

In view of the above problems, the future efforts are as follows: first, strengthen theoretical study and further improve their own quality; Second, change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work with full working conditions, and cooperate with leaders and colleagues to do a better job.

Four. Outlook for the new year

Qu Yuan has a famous saying: "The road is long, but it's Xiu Yuan, so I will go up and down for it." . The financial industry still has a long way to go. I firmly believe that by combining my personal ideal with enterprise development and giving full play to my work intention, creativity and initiative, I will realize my personal value and move towards a better tomorrow with our bank.

I have been working for a year. During this period, under the guidance and training of leaders at all levels, with the care and help of my colleagues, I have made certain achievements in thinking, work, study and other aspects, and my overall quality has also been improved to a certain extent.

During my internship, I have always been strict with myself, abide by the rules and regulations of the bank, do my due diligence and do every job in time.

I participated in the insurance agent qualification examination and anti-counterfeiting post qualification examination of the People's Bank of China, and obtained the insurance agent qualification certificate and anti-counterfeiting certificate. Usually practice basic skills such as counting money, typing Chinese characters and summoning, study with an open mind, ask questions diligently and take notes carefully.

I started as an ordinary teller, and worked hard to learn operation skills, expand business knowledge and accumulate work experience. I tried to be better than the day before, from being cautious when I went to the counter formally to being able to handle customers skillfully and calmly now.

As an employee in the window industry, I know the importance of dedicated service and uphold the concept of "customer-centric". I insist on providing convenient, fast and accurate service for every customer, and every thank you from the customer is the driving force for my continued efforts.

In this year's time, I learned from the position of ordinary teller, and now I have basically mastered the operation and knowledge of senior teller, and I am currently taking over the inspection of the company's position. I think this is not only the affirmation of my work achievements this year by the leaders, but also my own recognition. In the days to come, I will continue to hone myself and meet new challenges with a full mental state.

Personal Summary of Annual Assessment of Banks (Selected Part IV) Looking back on the work in the past 1 year, we have gained a lot. As a unit cashier, I have done my due duty in four aspects: receipt and payment, reflection, supervision and management. While constantly improving my working methods, I have successfully completed the following tasks:

Cash business

In strict accordance with the relevant systems and regulations of financial personnel, I have been careful in cash management, cash receipt and payment, voucher review, cash book registration, etc., ensuring the accuracy of cash receipt and payment, carefully checking whether the original vouchers reviewed by the accounting supervisor are consistent with the amount, and registering the cash book one by one, ensuring the accuracy and timeliness of cash work.

banking

Daily contact with the relevant departments of the bank, correctly write checks to transfer to the account according to the needs of the unit, withdraw cash for standby, and orderly complete the daily reimbursement of employees. In daily contact with the bank, carefully check whether the desk head, account number and purpose of the required bank settlement voucher are consistent, carefully fill in the bank settlement voucher to ensure the accuracy of the amount, carefully review the authenticity of the collection settlement voucher, grasp the bank deposit balance in time, carefully register the deposit journal of all accounts one by one, reconcile with the bank every month according to the account number, and implement and urge the outstanding accounts to be recorded in time.

Personal Summary of Annual Assessment of Banks (Selected Chapter 5) Time flies, and it has been a year and a half since I entered the branch of _ _ Bank in a blink of an eye. 20__ is an extraordinary year for the banking industry. The financial turmoil triggered by the subprime mortgage crisis swept the world in 2000. It is expected that the follow-up effect will appear in the real economy of China and be transmitted to banks this year. After the baptism of the global financial turmoil, the operation of the domestic bank credit market has also kept pace with the times. These changes in business ideas were passed from top to bottom to the front-line marketing department of the bank, which also gave me more insights and experiences in the second year of my career.

Since the beginning of this year, our department has not only successfully completed all the indicators of the branch, but also successfully solved some problems left over from the history of the department. Under the care and guidance of department leaders, I have made remarkable progress in all aspects. Of course, there are still many shortcomings that need continuous improvement. Up to now, the balance of deposits in China is 840.5 million yuan, with an average of 814.63 million yuan per day; The loan balance was 850 million yuan, with a daily average of 778 million yuan; By the end of 65438+February 10, the economic profit was10.42 million yuan, and the income from intermediate business was 3.63 million yuan; My deposit balance is 6,543,800 yuan+0,478,700 yuan, and my daily average deposit is 6,543,800 yuan+0,063,600 yuan; Loan balance1370,000 yuan, with an average of 59.89 million yuan per day. All major business indicators have achieved good results.

I will summarize my work in the past year as follows. Since I started working, my work process can be divided into three stages:

1. I joined the branch in July _ _ _ _, and by the end of the year, I mainly studied all kinds of banking knowledge, adapted to the banking environment, and became familiar with all kinds of operation procedures, and grew rapidly in this team. It is mainly a process from unfamiliarity to familiarity with the banking industry, and it is also a process of changing the role of graduates to professional account managers.

In the first half of 2002, under the guidance of the supervisor, I began to take over the relationship maintenance of all customers in the department and assisted the supervisor in developing new customers. In addition, I also undertake the monthly business index analysis, profit calculation and monthly business analysis report of Subei Market II. The business level of contact is getting higher and higher, which also makes me start to think about problems from a higher level. In this process, I constantly improve my knowledge and skills in marketing, customer management and index management. During this period, my performance began to show. In June, 5438+_ _ _ _ _ 10, under the guidance of the supervisor, I reported that a new customer applied for a credit line of 80 million yuan, and the approved credit line was 200,000 yuan.

Third, in June this year, the head of business in northern Jiangsu resigned, and the alternation of old and new leaders also made my burden heavier. I actively cooperate with the new and old leaders to complete the handover, and have a stable relationship with the old customers of the department. In the second half of the year, we cooperated with the supervisor to develop 2 new customers and 0 old customers, and independently completed the credit granting of 7 old customers. And in June this year, 5438+ 10 independently contacted two interested customers, among which _ _ Group's trust financing business has entered the substantive operation stage.

In addition, I also work part-time as a computer administrator, attendance clerk and storekeeper in this department. While doing my job well, I also take the initiative to arrange time to complete part-time work with good quality and quantity. In the assessment of the information technology department of the branch in _ _ _, my computer management assessment was a perfect score, ranking among the best in the branch.

Combined with my work experience in the past year, I mainly have the following experiences:

1, carry forward the spirit of hard work and dedication.

_ _ Department, as the first branch in the province to carry out off-site business, is considered to be one of the most difficult departments of the bank. I travel in other places for 3-4 days a week, and I travel between expressway every day, giving up the opportunity to reunite with my family, giving up my rest time and even endangering my personal safety. Being able to continue to forge ahead in such a working environment is inseparable from my own mentality of "being young and not afraid of suffering" and "the greater the suffering, the higher the challenge". It is true that a job needs us to lose something, but it will certainly make us gain something. It should be said that the exercise I got in the second part of marketing is my biggest gain. In September this year, the leaders of the branch learned that we were both salesmen and drivers, and had encountered several thrilling emergencies in expressway, and specially configured drivers and business buses for us. In this way, when we go to other places to do business, we won't mind our own business, our safety will be better guaranteed, and we can also feel the concern of the leaders of the branch.

2, constantly strengthen their own learning and construction.

Continuous learning and improvement has been my goal since I joined the branch. The new situation forces me to constantly enrich myself. One of my learning goals is to learn business knowledge, including credit report writing, corporate financial analysis, investment banking, international business, capital capital business and constantly updated knowledge of our financial products. The second is the improvement of business ability: including the ability to handle various banking businesses, and the ability to deal with customers includes some social etiquette, negotiation skills, and some social experience. I have been learning these aspects since this year. In particular, I contacted the investment banking department and the capital market department of the company department and asked these departments to give us lessons to lay a good foundation for better applying these products to these customers. Bank leaders and department bosses have repeatedly stressed that off-site business needs to rely more on products to promote. Therefore, strengthening study is to lay a solid foundation for better promoting business development in the future.

3. Give full play to subjective initiative

This year, on the one hand, because of personnel changes, on the other hand, it is also the trust of leaders in themselves, and more and more exercise opportunities have been obtained. What gives me the greatest feeling is that there are more and more responsibilities, heavier burdens and greater pressure. The business level of previous contact is relatively low. As a co-sponsor account manager, I am more involved in doing something with the leaders. Later, the responsibility to bear is getting bigger and bigger, so we should think about the problem by ourselves, adopt various methods to solve it, share the pressure of the department and make greater contributions. Giving full play to subjective initiative means having this sense of ownership, treating all customers as their friends and all businesses as their own businesses, striving for perfection and doing things better.

In order to get ready first and lay a good foundation for next year's departmental business and my own work, I will briefly explain my work ideas for next year:

1. Continue to carry forward the spirit of hard work and dedication, continue to cooperate with leaders, and successfully complete all the task indicators issued by branches and departments. On the basis of good development momentum this year, we will make further efforts to increase the scale of deposits and loans and steadily improve economic benefits. In addition, reverse the weak indicators such as online banking and savings business in previous years.

2. Complete all kinds of customer maintenance work and do a good job in developing new customers. At present, there are more and more customers, and our department has limited manpower. How to effectively do a good job in customer maintenance has become an important issue. This year, we will focus on the maintenance of old customers to help new employees in the department gradually become familiar with various business processes. The focus of my work next year will still be to cooperate with leaders to maintain and tap the potential of old customers, and continue to implement some reserve projects this year. In addition, while the new employees in the department are competent for some work, I will devote more energy to the development of new customers according to the instructions of the leaders. The idea is to develop a group of high-quality customers in _ _ area on the basis of the existing customer base.

3, continue to strengthen their own learning, to achieve a new breakthrough in promoting the market with products. At present, among the business types of our department, Thorpe syndicated loan has been approved by the head office, and Haifa Group's trust financing is in operation. These businesses will effectively expand the product range of our department and make a useful attempt for us to promote foreign markets with new products. Next year, we will actively contact the back-office departments of branches, continue to strengthen the research and application of innovative products, and strive for a big breakthrough in innovative products.

As long as the economy is developing and progressing, our work will not stop. As an employee of _ _ Bank _ _ Sub-branch, I am enthusiastic in service and conscientious in my work. In the past 20__ years, I followed the footsteps of _ _ branch step by step and embarked on my own work path!

In this year's work, I strictly abide by the discipline of the bank and the arrangement of my work by the leaders, and finish the work in a timely and positive manner, which has won the trust of the leaders and customers. Now, I reflect on this year's work and summarize it as follows:

I. Personal service

As the lobby manager at the front desk of the bank, in our work, we have to directly face the customers and all the people in the lobby. To this end, there is no room for slack in the work.

I have always maintained a high enthusiasm for customer service, but I will not be too "active". I will observe in time at work, greet customers with clear goals politely and guide them a little. But the main target is new customers who are not familiar with banking business or people who need help. Most of them are old people or some young people who have just entered the society. For such customers, I should pay more attention to my position and be ready for consultation and guidance at any time.

Second, work ideas and attitudes

As bank service personnel, in our work, we have always maintained the pursuit and improvement of service. Therefore, mentality and attitude have been actively pursuing their own development.

In the past work, I have always insisted on facing customers with the most positive attitude, learned to adjust myself, keep smiling, face customers' needs with enthusiastic service and attitude, and make customers feel and be satisfied with the service of _ _ Branch.

Third, the reflection and deficiency of the works.

As far as my experience this year is concerned, although I have always maintained the most positive and enthusiastic working attitude in my work, there are thousands of customers, and I have met some customers with poor service, and I have not satisfied my service. I'm sorry about that.

Later, after reflection and introspection, I gradually realized that this is not a customer problem. As service providers, we can't choose our own customers, and we can't make our customers satisfied with every service. However, we can face different customers, but we can change our attitude and actions accordingly. Through our own changes, we can make different customers equally satisfied with our services and trust the work of _ _ Bank!

The new year's work is about to begin. In this year, I will improve my enthusiasm and make more useful contributions to the work of the _ _ branch!

Personal Summary of Annual Assessment of Banks (Selected Chapter VII) During my one-year work in banks, my personal ability has been greatly improved, and at the same time, I have gradually understood a lot of life truths and made better plans for my future life. Now, I will make a simple summary of this year's work, so that I can have more insights in my work.

First, correct your thinking and work hard.

When I am working, I always put my mind right, do everything in my present position seriously and try my best to finish my work. I try my best to meet the requirements of the bank for every employee, so that I can gain more in my work and get better growth in the process of my work. Manage yourself in strict accordance with the employee code every day. I don't come to work late, I don't leave early, and I try to grow up as much as possible.

Second, study more and improve your ability.

In the process of work, I also understand that I have many bad aspects, so I am also working hard to learn and grow through constant tempering at work. I always consult in time when I encounter difficulties, so as to gain more knowledge in my work, which will also make my work smoother. Of course, whether leaders or colleagues talk to me or explain, I always try to understand the meaning, strive for more growth for myself and improve my personal ability. Of course, after work, I will constantly let myself observe the work of other colleagues, reflect on myself in other people's work, learn good things and get rid of bad habits.

Third, personal shortcomings.

Of course, in the face of this job, the most important aspect is communication with customers. After all, it is difficult for some elderly customers to explain their needs clearly, and it is also difficult for me to explain some professional things, so I really need to learn more about communication. In addition, I am not familiar with the banking business sometimes, so I will make more mistakes more often, which is where I need to reflect more.

I still have more aspects to learn in the face of work, so I will try to make myself grow harder in my usual time and promote more changes through learning. In the future, I will strive to grow up and do my job well. Of course, I really hope that through my own efforts, I can gain something in my work. After all, I really hope I can finish my work in place. I also believe that I have the strength to do my job well in my current job and get better development at the same time.