Does the subject want to ask, "What is the reason for overdue contact with customer service without a loan?" There is overdue behavior, income does not meet the requirements, and personal information changes.

1. has overdue behavior. If the customer fails to repay the loan as agreed in the process of using the loan, the system will take a series of risk control measures for the customer, which may reduce the loan amount of the customer. If the customer's overdue situation is serious, it will also limit the customer's loan.

2. If the income does not meet the requirements, the platform naturally hopes that customers can repay as agreed. A stable and sufficient income source for customers is an aspect that the platform is very concerned about. If the customer's income changes greatly when applying for loan auction, the platform will also limit the customer's use of loan quota to control risks.

3. When personal information changes, customers need to authenticate their real names and upload corresponding identity information when applying for loans. If the customer's personal information changes significantly, such as occupation and income, the credit line may be withdrawn in order to control the risk.