1, online banking query

You can go directly to CCB official website to find personal online banking, log in and inquire, and you can use functions such as account inquiry and customer service. If you want to have more and better services, you can apply for online banking shield at CCB-CCB outlets and upgrade to an online banking signing customer. In addition to the services of ordinary customers, contracted customers can also enjoy various forms of transfer and remittance, payment, wealth management, personal loans and other services. If you want to terminate the e-banking service, just click to terminate the online banking service.

2. Telephone enquiry

Telephone inquiry is more convenient. You can call CCB-CCB's customer service hotline 95533 directly, and follow the voice prompts to enter the relevant ID number for inquiry.

3, business hall query

If you are not used to inquiring in the above two ways, you can also inquire directly in CCB-CCB's business hall. When inquiring, you need to bring your personal ID card and mortgage bank card.

How to inquire about CCB-CCB's mortgage?

Construction Bank mortgage inquiry website entrance:

The online banking of China Construction Bank is divided into personal online banking and enterprise online banking.

Personal online banking is a comprehensive personal banking service enjoyed by customers of China Construction Bank through the Internet, including account inquiry, transfer and remittance, etc. Enterprise online banking is a commercial bank network service system based on Internet, relying on China Construction Bank's fund settlement system and core system, and using CA certification.

The website of China Construction Bank is:, but some provinces have no online loan inquiry function, so it is impossible to inquire about loans online. According to the actual situation of each customer (whether they can access the Internet or not), it is recommended that the repayment account sign up for online banking, and check the account balance and subsidiary ledger regularly every month.

CCB mortgage progress inquiry steps:

1. Certified users log on to their personal homepage and click on the loan progress query under My Loan;

2. Select query type: customer, select certificate type, enter certificate number and customer name, and click Query;

3. The page displays the customer application information and the current application progress of the customer loan under the current progress column;

4. Put the mouse on the current progress bar of a loan to see the loan progress display bar of the loan;

5. Users can modify the loan application;

Mortgage, also known as house mortgage. Mortgage means that the buyer fills in the mortgage loan application form to the bank and provides legal documents such as ID card, income certificate, house sales contract and guarantee letter. The bank promises to grant loans to the buyer after passing the examination, and handle the notarization of real estate mortgage registration according to the house sales contract provided by the buyer and the mortgage loan contract concluded between the bank and the buyer. The bank directly transfers the loan funds to the seller's account within the time limit stipulated in the contract.

housing loans

Personal housing loan refers to the loan issued by the bank to the borrower for purchasing ordinary housing for personal use. The borrower must provide a guarantee when applying for a personal housing loan. Personal housing loans mainly include entrusted loans, self-operated loans and portfolio loans. entrusted loan

Entrusted loans for individual housing refer to loans issued by banks to individuals who purchase ordinary housing according to regulations, and the source of funds is housing provident fund deposits. Also known as provident fund loans.

Self-operated loan

Personal housing self-operated loans are loans granted to individual buyers with bank credit funds as the source. Also known as commercial personal housing loans, the loan names of banks are different. China Construction Bank is called individual housing loan, and Industrial and Commercial Bank and Agricultural Bank are called individual housing guarantee loan.

Consortium lending

Personal housing portfolio loan refers to a loan issued to the same borrower with housing provident fund deposits and credit funds for the purchase of self-occupied ordinary housing, which is a combination of personal housing entrusted loans and self-operated loans. In addition, there are housing savings loans and mortgage loans.