You can apply for unlocking service at the counter of any branch of Bank of Communications with your valid ID and card. When applying for unlocking, you can verify the original password three times in a row. If the original password is correct, the branch staff can unlock it. By the way, if you forget the password of the savings card, I suggest you bring your valid ID card and savings card to the counter of the original savings branch to report the loss of the password. If it is inconvenient for you to go back to the bank, please provide the specific name of the bank where the savings card account is opened. After verification by the bank, you can handle the password loss reporting business, or you can consult the location of the savings card account.

1. The personal business of Bank of Communications includes: savings deposits, personal loans, foreign exchange services, financial planning, investment services, insurance services, convenience services, wealth management, private banking and other services. The company's business includes: bank wealth management projects, tax payment, cash management, asset custody (securities investment fund custody, national social security fund asset custody, insurance fund custody, brokerage collective/directional asset management plan custody, enterprise annuity custody, international custody, trust fund custody, private equity fund custody, etc. ), investment banking and financing business (accounts receivable transfer, guarantee business, loan commitment letter, credit certificate, discount or agreement of buyer's interest-bearing bills). Discount of commercial bills, lending business of foreign government loans, domestic and foreign currency fixed assets loans, export tax rebate account custody loans, corporate account overdraft, domestic and foreign currency liquidity loans, interbank credit asset buyout business and interbank credit asset repurchase business).

2. "One bank, one household" means that the Bank of Communications should strengthen internal management coordination, form a joint development force, take customers as the center, and enhance its ability to provide customers with one-stop, all-round and all-round financial services; Externally, we should focus on the overall interests of Bank of Communications, cooperate with each other, maintain a unified brand image, fully meet customer needs, and win customer recognition. Emphasizing "one bank, one household" means that the whole bank will enjoy customer information resources and establish long-term and stable cooperative relations with customers. The maintenance of the relationship between Bank of Communications and customers has leapt from the traditional product sales era to the customer experience era, so we must pay attention to methods and strategies for the marketing of customers, especially middle and high-end customers. Bank of Communications must speed up the integration of customer resources and information, abandon the unnecessary argument of "your customer" and "my customer", and really work out the best plan for customer relationship maintenance from the height of "every customer is a customer of Bank of Communications" to fully meet the wealth management needs of customers.