Bank security knowledge training content

1. Bank customers voluntarily choose whether to open online banking, mobile banking, telephone banking, U-shield, cipher and other services. Bank employees have no right to force them to do so. If a customer starts a business, if such a situation occurs, it should be promptly reported to the person in charge of the unit and the superior management agency.

2. Be cautious when entering passwords for bank counter services. If you are asked to enter passwords multiple times by bank employees, ask for the reason and report it to the person in charge of your unit and the superior management agency in a timely manner.

3. Bank deposit interest rates are subject to the interest rates published by business outlets. Any promise of high returns, high profits (high interest rates, high handling fees), etc. is illegal. Please consciously resist and Report promptly to the person in charge of the unit and the superior management agency.

4. Bank employees have no right to ask for the bank customer’s personal ID card, account booklet, passbook, bank card, USB shield, and password opened at the bank to be kept on his or her behalf. If such a situation occurs, bank employees should report it to them in a timely manner. Report to the unit leader and superior management agency.

5. When handling banking business, bank employees should be required to issue machine-printed vouchers. If they are unable to issue them, please be vigilant and report them to the person in charge of the unit and the superior management agency in a timely manner.

6. Please note when handling business at the bank: If you find that the bank passbook has been manually scrawled or modified by bank employees, please promptly verify with the person in charge of your unit and the superior management agency.

7. When handling counter business at the bank, you should fully understand the matters related to the business you are handling, and carefully check that important information such as name, amount, deposit period, etc. are correct before printing the voucher on the machine or handwriting on the LCD screen at the counter. Sign on. The legal relationship arising from business transactions between bank customers and the bank will be based on the content recorded on the machine-printed voucher. Oral promises by bank employees have no legal effect.

8. The SMS notification service for bank customers can help to timely grasp the changes in deposit funds. If this business is not opened due to special circumstances, the fund balance should be checked at any time, and abnormal fund transactions should be reported to the person in charge of the unit in a timely manner. Report to the superior management agency.

9. When opening a passbook or bank card, please set a password that is easy to remember but difficult to decipher. Avoid setting a password with simple numbers or using birthday date, phone number, ID number, home address and house number. , zip code and other numbers related to personal information as passwords to prevent them from being deciphered by criminals.

10. Banks should display the financial license issued by the banking regulatory agency in a prominent position. Bank customers should pay attention to check the financial license and related information before handling business, and check it before handling to prevent "fake bank" fraud.