This may be because the card you used to set up a foreign exchange trading account is abnormal, such as the unfrozen status of the card. At this time, you can set this card as a foreign exchange trading account, but you can't use this card for foreign exchange trading due to balance or status problems, so you will be prompted. Only when the balance and status in the card are normal can foreign exchange transactions be conducted, and this information will not be prompted again.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.