1, call ICBC official customer service 95588;
2. According to the voice prompt, press the telephone keyboard and select "9 Manual Service".
3. If the telephone banking staff is busy, you can also send "Transfer to Labor" through e-link, mobile banking or SMS editing to get manual help.
Extended data:
In 1990s, ICBC took the lead in launching a unified telephone banking service in China, and successfully established a good service image of ICBC's telephone banking. ICBC's 95588 customer service hotline serves corporate and private customers and can enjoy a series of convenient and fast financial services provided by the bank 24 hours a day for 365 days.
ICBC telephone banking is not only multifunctional and powerful, but also has distinctive characteristics of the times and superior scientific and technological advantages.
1. Easy to use and operate: ICBC Telephone Banking organically combines automatic voice service with manual answering service, and you can enjoy the perfect unity of self-service voice service and warm manual service just by pressing the phone button.
2. Simple procedures and powerful functions: ICBC's telephone banking application is convenient. You can apply for opening an account by bringing your valid certificate and ICBC passbook or bank card to the outlet, enjoying the convenience of account management and efficient services of investment and wealth management.
3. Low cost, safety and reliability: ICBC telephone banking can handle most counter and online business, saving time and reducing costs. At the same time, ICBC adopted the most advanced computer telephony integration.
4. Unified number, roaming all over the country: the service number of ICBC telephone banking in mainland provinces and cities is 95588, and in Hong Kong it is 2 1895588. If you choose to roam in different places, you can roam back to the telephone bank in your community without bearing the long-distance telephone charges.
Baidu Encyclopedia-Industrial and Commercial Bank of China