What the dealer really has an impact on customers is his reputation. Traders with good reputation rarely operate in the background, and even if they gamble, the market is fair.
I used to work in a dealer's office. As far as I know, small companies may gamble, while large companies combine gambling and hedging. The concepts of gambling and hedging are different. If there is hedging, no matter how many customers make money and go in the right direction, they are not afraid. Risks can be hedged through the market or large traders (such as big banks).