When the customer cancels the contract, it should be handled through e-banking channels such as personal online banking and mobile banking of Minsheng Bank.

Customers can no longer handle precious metals in accounts at Minsheng Bank, but they can cancel the precious metals contract in accounts. When the customer cancels the business contract, he must cancel all pending orders, close all positions in the trading account and transfer all funds in the margin account to the capital account. After the customer cancels the precious metal account, the China Minsheng Bank Personal Account Precious Metal Products Trading Agreement signed with Minsheng Bank will be terminated. When the customer cancels the precious metal account, it will not affect the signing status of other account products (including account foreign exchange and account crude oil).