It is less than two months before the official start of the 222 Tour Guide Qualification Examination, so the review time for the candidates is relatively tight, and the review of the candidates needs to be put on the agenda. I have brought you a simulation question and answer for the 222 Tour Guide Qualification Examination "Tour Guide Business". Interested friends come and have a look!
1. When introducing the story of Xu Xian and White Snake to western tourists, the multiple-choice tour guide compares it to Romeo and Juliet. This explanation method is (). [.5 points]
A, summary method
B, touching the scene
C, analogy method
D, creating suspense method
2. In western countries, there is a kind of tour guide? Taking tour guide as the main occupation and being employed by many travel agencies? They are called (). [.5 points]
A, freelance tour guide
B, full-time tour guide
C, professional tour guide
D, freelance tour guide
3. The following is () that does not conform to the introduction etiquette.
A, introduce the person with low status to the person with high status
B, introduce the host to the guest
C, introduce the tour leader to the local escort
D, introduce the man to the lady
4, multiple choice questions because it is foggy? The plane of the tour group arrived in Beijing two hours late, and the tour guide of the Beijing ground agency did not receive the notice of the plane delay, but still arrived at the airport to pick up the tour group as scheduled. This situation is (). [.5]
A, missed connection
B, wrong connection
C, delayed connection
D, empty connection
5. After the inbound tour group with multiple choice questions arrives at the hotel, it is usually ()' s job to distribute the room cards. [.5 point]
A, full escort
B, tour leader
C, local escort
D, front desk attendant
6. When a tourist entrusts a tour guide to help with shopping and requests to consign the goods, the tour guide should (). [.5 points]
A, ignore
B, meet its requirements
C, generally should politely refuse
D, resolutely refuse
7. Tourists with multiple-choice questions who leave the country for the first time within 15 days do not need to declare to the customs. [.5 points]
A, 1
B, 2
C, 5
D, 1
8. If the single-choice tour group asks for a meal change, the local escort can assist in the arrangement. [.5]
A, 1
B, 3
C, 5
D, 6
9. Among the following items with multiple choice questions, () is not applicable to parcel post. [.5 points]
A, manuscript
B, commercial advertisement
C, photo
D, perfume
1, multiple-choice questions In order to prevent missed calls, tour guides should (). [.5 point]
A, read the plan carefully
B, everything can be done by experience
C, check the transportation and the exact time of arrival while joining the group
D, and arrive at the pick-up place on time
11. If a single-choice foreign tourist loses his passport and visa in China, the following handling method is wrong (). [.5 point]
A, a certificate issued by the reception agency; if the host certificate is lost, go to the local public security bureau to report the loss, and obtain the certificate from the public security bureau
B, apply for a new passport at the embassy or consulate of the host country with the certificate and photo of the public security bureau
C, go to the public security bureau to go through the visa formalities with the new passport
D, and the tourists are responsible for everything
12. Multiple choice questions are in accordance with the regulations of the railway department. [.5]
A, 1.1
B, 1.2
C, 1.3
D, 1.4
13. Multiple choice questions () are the inevitable trend of tourism development and one of the signs of the maturity of the tourism market, indicating the enhancement of tourists' independent consciousness and the maturity of tourism consumption concepts. [.5]
A, individual travel
B, group travel
C, sightseeing travel
D, leisure travel
14. In order to prevent tourists from getting sick, the following measures are wrong (). [.5 point]
A, arrange the schedule reasonably, and pay attention to the combination of work and rest
B, the tour guide should take the commonly used medicine with him in case tourists need it in case of emergency
C, remind tourists to pay more attention to food hygiene
D, and report the weather changes in time
15. The tour guide with multiple choice questions should pay attention to his own clothes. The following () does not conform to dress etiquette. [.5 points]
A, wear clothes that match your identity
B, wear formal clothes to pick you up
C, wear casual clothes to attend dinner
D, wear clothes that match your occupation
16. Visitors with multiple choice questions can exchange foreign currency into RMB at China Bank and various exchange points, but they must keep the foreign exchange certificate issued by the bank, commonly known as the memo, which is valid for. [.5]
A, 3
B, 6
C, 12
D, 24
17. In order to prevent tourists from losing their documents, money and luggage, the following correct method is (). [.5 point]
A, don't remind you when you are shopping
B, all documents will be taken care of by the tour guide
C, luggage inventory and handover will be done seriously
D, the driver will clear the car, open the window and lock the car door
18. The multiple-choice "Travel Certificate for Taiwan Province Compatriots" was issued by (). [.5]
A, Guangzhou China Travel Agency
B, Shanghai China Travel Agency
C, Hong Kong China Travel Agency
D, Beijing China Travel Agency
19. If the tourists fail to get their luggage after arriving at the hotel, the tour guide should (). [.5 point]
A, report to the travel agency after the tour is over
B, the local escort, the full escort and the tour leader should first look for
C in the room where the members of the group live, contact the hotel manager and denounce the service quality of their hotel
D, and the hotel should be responsible for all the responsibilities immediately
2. The tour guide should [.5 point]
A, don't ask
B, give your own medicine to tourists
C, the travel agency will be responsible for all medical expenses
D, advise them to see a doctor as soon as possible and have more rest. Concerned about the condition of tourists
Reference answers
1-5: CCCDB
6-1: CCBDA
11-15: DDABC
16-2: bccbd
Tour guide qualification examination content
Tour guides are divided by language: Mandarin tour guides, foreign language tour guides (English, English, English, English, English, English, English, English, English, English, English, English, Wait).
1. Comprehensive knowledge of tour guides (written test)
The main contents are:
(1) Subject 1: Policies and laws and regulations
(2) Subject 2: Tour guide business
(3) Subject 3: Basic knowledge of national tour guides
(4) Subject 4: Basic knowledge of local tour guides
II. Tour guide service ability (oral test)
The main contents are: (subject 5)
(1) tour guide explanation ability
(2) tour guide standard service ability
(3) tour guide special problem handling and contingency ability
In the written test of tour guide, all candidates will answer in Chinese.
there are differences in the oral examination. For example, I took the English tour guide exam, so I explained the tour guide's words and answered questions in English during the oral exam (all in English). If you apply for Mandarin, then you can explain the tour guide words and answer small questions in Mandarin. If you apply for Japanese, then you can explain the tour guide words and answer small questions in Japanese.