The development of economic globalization has also promoted the development of foreign trade, and various types of foreign trade companies have emerged one after another. Everyone wants to catch up with this wave of foreign trade and make a good profit. However, foreign trade business is not so easy to do, especially small and medium-sized foreign trade companies. They are faced with a series of problems, such as developing a large number of customers, training and retaining business personnel, and standardizing work processes. Therefore, more and more foreign trade enterprises introduce CRM systems into foreign trade industries. What benefits does CRM system in foreign trade bring to foreign trade enterprises? Next, I will briefly understand with you:

1, quotation management

Flexible use of FOB, CNF, CIF and other foreign trade quotation formulas to calculate the cost and expected profit rate. The system can manage the price of the products sold in detail, and preset different prices according to different sales quantity, different time and different customers. The system can effectively manage customers' credit and set credit limits for customers with different credit grades. And can regularly evaluate the customer's credit situation.

2. Application of export management

Set up the export management process, plan the process execution plan according to each order business, and define the prompt document for each specific process.

3. Invoice management

CCB CRM Invoicing Scheme integrates procurement, sales, inventory management and A/R and A/P management, and provides management of orders, procurement, sales, inventory management, various invoices and overhead expenses. It helps enterprises to deal with daily invoicing business, and can develop and customize the most suitable invoicing management system for enterprises according to their special business processes.

4. Data analysis

Foreign trade enterprises can provide detailed data and reports regularly through the CRM system of foreign trade industry, and can also effectively analyze the development and operation of enterprises.

Effectively identify real customers, potential customers, key customers and general customers, and provide different levels of products and services for customers with different values, which can not only achieve customer satisfaction, but also reduce enterprise costs and increase enterprise profits.

In addition, through the CRM system of foreign trade industry, foreign trade enterprises can grasp the customer's situation in real time according to the price, quantity and demand changes of customer transactions. Once the customer's behavior changes and dissatisfaction with the enterprise are found, we can immediately find out the reasons, make responses, stabilize the customer's situation, restore customer satisfaction and master customer resources.

5. Sales management

Good marketing can bring huge profits to the company. Jane CRM can send activity information or email to potential customers, strengthen contact with customers, and subtly increase sales in daily life.

The unique centralized data processing mechanism of foreign trade industry can effectively protect customer resources, reduce enterprise risks, and has the function of business audit, so that the business dynamics of enterprises can be seen at a glance. It also has the function of mass email and SMS, which is convenient for product promotion and mass notification to customers and helps enterprises maintain customer relations. It can be said that CRM in foreign trade industry is an essential weapon to help the foreign trade industry solve its troubles.