Cecilia Han wrote in Weibo, "Ctrip, shall I say goodbye to you? As a traveler who won the title of "Flying Fairy in the Sky" in Ctrip, and the total mileage has exceeded 99% so far, I have repeatedly found and manually cancelled the {pre-selected safety box} hidden under the reservation information. However, a hundred secrets are sparse. The discovery of heartbreak, witty me, is still a routine. " And question, is it really good to bind?
Cecilia Han said that he had complained to Ctrip more than once, because hotel orders were resold and overseas destinations were seriously illegal, instead of resorting to public platforms. But there is nothing to do but wait for an apology.
In addition, Cecilia Han also called on Ctrip to face the problem honestly and apologize to the public in Weibo, and by the way, he mocked Ctrip's advertising slogan endorsed by Deng Chao, "Ctrip is in hand, just leave". Cecilia Han wrote, I advise you: Ctrip is in hand, read it carefully before you go.
Ctrip is not the first time that it has been denounced for bundling. Recently, a user named "Old Fan of Investment Bank" posted "65.438+0 billion a year? Exposing "Ctrip" and "trap" in "Liar" also points out the problem of Ctrip's bundled sales.
According to the article, Ctrip books air tickets without the user's knowledge, and by default bundles value-added services for sale. According to Ctrip's financial data, this practice can bring nearly 654.38 billion yuan in commission income for Ctrip a year.
Subsequently, Ctrip responded that recently, Ctrip was concerned that the official account of WeChat had false statements against Ctrip. After verification, this article is an old article published in April this year. The content of the article is untrue and suspected of libel. According to the query results, the original text published in April this year has already been deleted. At the same time, the title of the article is "one year10 billion? Revealing "Ctrip" deceives people and "traps" and partially plagiarizes and deletes the original text. "1000 billion" is purely a rumor and has no factual basis.
1June 10, a person in charge of the news and public affairs department of China Consumers Association said in an interview with the legal evening news and opinion journalist: "China Consumers Association has paid attention to this matter and will pay close attention to the progress." Whether it is true or not, I believe the result will come out soon.