2. If it is in other self-service devices, such as ATM machines, it will be locked if it is entered incorrectly for three times, and it will be handled at the counter if it is unlocked.
3. After continuous errors in10, the login password is locked and needs to be unlocked in the business hall.
4. If you forget your password, you can go to the bank business hall to reset your login password with your valid ID card, bank card or passbook after going through the formal declaration formalities.
If mobile banking is registered through the counter, the customer sets the login password and transaction password on the counter, and the passwords are all composed of six digits. After logging in for the first time, you need to change it to a combination of eight letters and numbers.
When self-service registering mobile banking, the login password and transaction password are set on the mobile phone, which are composed of 6-20 digits and letters, and are case-sensitive.
If mobile banking is opened through personal online banking, the login password and transaction password are set on personal online banking, which are composed of 6-20 digits or letters and are case-sensitive.
The password of mobile banking transfer transaction refers to the password used for intra-bank transfer and remittance, inter-bank transfer and remittance, overseas foreign exchange remittance and B2C online payment through online banking.
Users will set an initial password when registering online banking, which is both a login password and a payment password. When the user logs in to online banking for the first time, the system will ask the user to modify the login password and payment password. It is recommended to set the login password and payment password as different passwords.
Mobile banking transaction password is the password used for external transfer, remittance, payment and consumption transactions through mobile banking (WAP). Transaction passwords include dynamic passwords and self-designed passwords. Dynamic password refers to the password of the password card. If you are a customer with your own password, you must apply for an electronic bank password card when handling foreign transactions. Forgotten passwords can be modified at the mobile banking client, and some banks can only modify them at the counter, which is different.
In order to ensure the security of mobile banking accounts, each payment instruction must be entered with a payment password, which is double-checked by the mobile bank card chip and the bank data center. If you accidentally forget your login password and payment password, please bring your valid ID card to any outlet that provides mobile banking services to reset your login password or payment password.