No export, no tax refund. Is your goods of great value? If it's not big, it's still cost-effective, because there are freight forwarding fees and document fees for export, which is also a big expense. Orders with small value have little profit, so it is more convenient to give them directly to US dollars.

You can check the freight. If the freight sent to the freight forwarding warehouse before is less than the freight sent to the Shenzhen factory, I suggest you mention it to the guests and ask them to make up the difference for you. Although we may not suffer from the omission of freight forwarding fees, ordinary foreign guests will not consider this. Of course it depends on yourself, hehe.

If you want to get a tax refund for this money, it is not impossible. When you declare the next export order, you should report more, and the amount is the same as what the guest called you this time. This will add the value of the goods to the next order for tax refund, and also balance the company account.