1. If it is cash exchange, you must go to the bank counter to exchange it. You need to bring your valid identity documents to the counter to fill out the application for settlement of foreign exchange.

2. If the money is in the card, you can exchange it at the ATM first, and then go directly to the bank counter to withdraw it. ?

Extended data

The English name of foreign currency exchange business is foreign currency exchange. Foreign currency usually refers to the currency circulating outside the monetary system. Foreign currency exchange is a counter service for individual customers, including buying foreign currency, selling foreign currency and converting one foreign currency into another. It mainly provides services for individual customers to convert foreign exchange into RMB or other foreign currencies. Other customers are overseas individual customers.

At present, the convertible currencies of banks are: British pound, Hong Kong dollar, US dollar, Swiss franc, Singapore dollar, Swedish krona, Norwegian krona, Japanese yen, Danish krona, Canadian dollar, Australian dollar, euro, Philippine peso, Thai baht, Korean won, Macao pataca and new Taiwan dollar.

1) Procedures for purchasing foreign currency

If the freely convertible currencies held by Hong Kong, Macao, Taiwan, overseas Chinese and foreigners need to be converted into RMB, they can go to the bank business department to exchange them with their valid identity documents.

2) Procedures for selling foreign currency

Personnel from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners who hold unused RMB and want to exchange foreign currency may be allowed to exchange foreign currency in one lump sum on the basis of a foreign currency memo valid for 6 months from the date of issuance.

3) Procedures for selling foreign currency

Hong Kong, Macao, Taiwan, overseas Chinese and foreigners can exchange one foreign currency into another.

References:

Foreign currency exchange-Baidu Encyclopedia